Guest Service Ambassador

1 month ago


London, Greater London, United Kingdom Accor Full time
About Us

At Adagio, we're committed to providing exceptional experiences for our guests. Our philosophy is simple: we want our guests to feel at home, everywhere.

Job Description

We're seeking a Guest Service Ambassador to join our team. As an Ambassador, you'll be the first point of contact for our guests, ensuring they have a memorable experience with us.

Your role will involve:

  • Providing exceptional customer service and ensuring guest satisfaction
  • Processing and following up on booking requests
  • Mastering and promoting our offer and loyalty program
  • Developing revenue and sales

We're looking for someone who is:

  • Guest-oriented and a problem solver
  • Detail-oriented and able to thrive in a fast-paced environment
  • Curious, outgoing, caring, and audacious

As an Ambassador, you'll be part of a dynamic team that's passionate about delivering exceptional experiences. You'll have the opportunity to grow and develop your skills, with a clear career path and opportunities for internal mobility.

We're committed to promoting diversity and this position is open to everyone.

Qualifications

Previous hotel experience is preferable, but not essential. We're looking for someone who is passionate about delivering exceptional customer service and has a positive attitude.

This is a part-time position, working 3 days per week, with a rotating roster of early and late shifts. You'll need to be available to work weekdays and weekends.



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