Customer Support Excellence Lead
7 days ago
As a key member of our Customer Success team, you will play a critical role in developing collaborative relationships with our diverse customer base. Your primary responsibility will be to ensure customers get the most value from our digital conversations platform.
You will have a unique opportunity to grow with Orlo Tech, learning from our experienced team and expanding your skillset. This role requires a strong understanding of CRM platforms, particularly Microsoft Dynamics 365.
The successful candidate will receive an estimated annual salary of £28,000-£32,000, commensurate with experience. Our vibrant office environment provides a great place to work, with regular training and development opportunities.
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Head of Training Excellence
4 weeks ago
Birmingham, Birmingham, United Kingdom Carlisle Support Service Full timeAbout the OpportunityCareer Progression: £62,500 - £75,000 per annum (dependent on experience)Carlisle Support Service seeks an exceptional Head of Regulatory Analysis, responsible for leading the development and delivery of operational training programs that drive revenue growth and improve customer satisfaction.This key role requires a proven leader with...
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Lead Ecologist Role
5 days ago
Birmingham, Birmingham, United Kingdom LEAD Careers Full timeOur OfferWe offer a unique opportunity for a skilled ecological expert to join our dynamic team at LEAD Careers. As a key member of our team, you will be responsible for providing top-notch ecological and arboricultural services to our valued clients.A competitive annual salary of £55,000 is available.Opportunities for career advancement and a healthy...
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Landscape Architect Lead
19 hours ago
Birmingham, Birmingham, United Kingdom LEAD Careers Full timeAbout Landscape Architect RoleAs a key professional in our dynamic team at LEAD Careers, you will focus on simplifying the planning process through ecology surveys and biodiversity solutions. We are seeking an experienced landscape architect to lead our team.Collaborate with specialists to deliver high-quality results and drive business growth.Develop...
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Operational Excellence Lead
3 days ago
Birmingham, Birmingham, United Kingdom TRIA Full timeKey ResponsibilitiesAs an Operational Excellence Lead, you will be responsible for coordinating complex multi-site rollouts and implementations. You will manage stakeholder relationships across business and technology and lead the implementation of digital applications at customer sites to enhance the customer experience.You will work strategically to manage...
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Implementation Excellence Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom Tria Full timeJob RequirementsTria is seeking a highly skilled Implementation Excellence Lead to join a leading FTSE100 organization in the FMCG industry. The successful candidate will have experience with large-scale operational deployments, preferably of digital applications such as POS, APP, Mobile, Devices, Digital screens, and Kiosks. You will be responsible for...
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Customer Support Supervisor Lead
3 days ago
Birmingham, Birmingham, United Kingdom L&G Recruitment Full timeJob Title: Customer Support Supervisor LeadCompany Overview: L&G Recruitment offers a dynamic work environment where talented professionals can grow and develop their careers. As a Help Desk Team Manager, you will play a crucial role in ensuring excellent customer satisfaction and driving business growth.Salary: This leadership role comes with an estimated...
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Lead Customer Support Specialist
3 days ago
Birmingham, Birmingham, United Kingdom Parkside Recruitment Full timeParkside Recruitment is seeking a highly skilled Lead Customer Support Specialist to join our team in Birmingham. As a key member of our customer service team, you will be responsible for leading a team of Customer Service Agents and delivering exceptional support to customers across multiple channels.The successful candidate will have a strong background in...
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Product Excellence Lead
3 days ago
Birmingham, Birmingham, United Kingdom OneAdvanced Full timeAbout the RoleAs a Product Excellence Lead, you will be responsible for enhancing processes, driving efficiency, and implementing best practices for our Product Managers, Product Owners, and Business Analysts across Concept to Market. This role involves line management and is suitable for someone with a proven background in product management and product...
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Service Delivery Excellence Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Halfords Full timeAbout the RoleAs a Service Delivery Excellence Lead, you will be responsible for delivering an end-to-end view of service performance and customer experience across IT services. This involves agreeing on service levels with customers, ensuring compliance, and communicating performance to key stakeholders.
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Care Excellence Manager
3 days ago
Birmingham, Birmingham, United Kingdom Creative Support Full timeAbout Us: At Creative Support, we pride ourselves on delivering high-quality, person-centred care and support services to our service users. As a Senior Practitioner, you will be an integral part of our Quality department, working closely with our teams to ensure that we maintain the highest standards of care and support.\rJob Summary: We are seeking a...
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Commercial Excellence Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Irwin Mitchell Full timeJob DescriptionWe are seeking a highly skilled and experienced Commercial Excellence Lead to join our team. You will be responsible for leading and delivering commercial initiatives that drive business growth and improvement.
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Service Delivery Excellence Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Version 1 Group Full timeVersion 1 Group is a global leader in business transformation, boasting a rich history of expertise in cloud, data, and AI, application modernisation, and service delivery management. As a consultancy and service provider, we operate on our core values to drive growth.We have a technology-driven approach and are proud partners with Oracle, Microsoft, Red...
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Safety Excellence Lead
2 weeks ago
Birmingham, Birmingham, United Kingdom Lord Search & Selection Full timeAmbitious OpportunityLord Search & Selection is a leading manufacturer of high-value engineered products, seeking a Safety Excellence Lead to champion a culture of continuous improvement in HSE performance.Job Description:The successful candidate will develop, implement, and maintain HSE systems and processes, collaborate closely with departments, and lead...
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Support Excellence Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Getting In Limited Full timeJob DescriptionWe are looking for a skilled Support Excellence Coordinator to join our team at Getting In Limited. As a key member of our support staff, you will play a vital role in delivering exceptional customer service and meeting our service standards.About the RoleThis is an exciting opportunity to work with us and develop your skills in providing...
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Practitioner of Excellence
11 hours ago
Birmingham, Birmingham, United Kingdom Creative Support Full timeCareer Opportunity: If you are a motivated and results-driven professional looking to take your career to the next level, this is an excellent opportunity to join our team as a Senior Practitioner. With a competitive salary and comprehensive benefits package, you will be well-rewarded for your hard work and dedication.Responsibilities: As a Senior...
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Operational Team Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Ethero Full timeJob DescriptionAs an Operational Team Lead at Ethero, you will play a pivotal role in driving manufacturing excellence across our global sites.The ideal candidate will possess in-depth knowledge of automotive manufacturing processes, with a strong understanding of IATF 16949 standards.Key Responsibilities:Lead and develop a team of Team Leaders, overseeing...
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Operational Excellence Lead
3 days ago
Birmingham, Birmingham, United Kingdom Compass UK & Ireland Full time**Job Title:** Innovation Manager**Job Summary:** We are seeking an experienced Innovation Manager to join our team at Compass UK & Ireland. The successful candidate will be responsible for leading and managing innovation projects, working closely with stakeholders to identify opportunities for growth and improvement.**Key Responsibilities:**Lead and manage...
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Care Team Lead
1 week ago
Birmingham, Birmingham, United Kingdom Inshore Support Full timeJob Overview:Inshore Support Ltd is seeking a highly skilled and experienced Care Team Lead to join their team as a Registered Manager. This is an excellent opportunity for a motivated individual to take on a leadership role and drive the success of one of their residential services.The successful candidate will have experience working with learning...
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Global Operations Excellence Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Amazon Full timeAt Amazon, we're working to be the most customer-centric company on earth. As a seasoned professional in manufacturing or engineering, you have the opportunity to make history and drive business growth by leading new building expansion and change initiatives.The Rapid Asset Deployment (RAD) organization is expanding globally to enhance our responsiveness to...
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Commercial Excellence Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Aston Charles Full timeExplore a dynamic role at Aston Charles, a renowned General Insurance and Financial Services Recruitment agency.Salary: Up to £120K (negotiable) plus lucrative bonus and comprehensive benefits package.About the Company:Aston Charles arranges insurance for fascinating risks, boasting a reputation for excellence, innovation, and exceptional customer...