Customer Service and Support Advisor
3 days ago
About the Job:
We are looking for a Technical Customer Advisor to join our growing team at Brook Street UK Careers.
This is an exciting opportunity to work within a small friendly team who encourage in-house development and career progression.
Key Responsibilities:
- To respond to customer queries promptly and professionally via phone, email, and live chat.
- To process customer orders efficiently using mapping tools and other relevant systems.
- To maintain and update internal systems to ensure seamless operations.
- To provide support to colleagues in sales and consultancy teams.
- To suggest suitable products and services based on customer requirements.
Your Skills:
- Outstanding communication skills
- Attention to detail
- Interest in IT and data
Our Offer:
Salary: £23,400
Working Hours: Hybrid 3 days in office, 2 days at home. Monday to Friday, 9am to 5.30pm
Benefits: 25 days holiday plus bank holidays, birthday day off, excellent pension scheme, discounts on major retailers, wellbeing centre including access to free fitness classes, pets in the office
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