Customer Service Representative

6 days ago


Brighton, Brighton and Hove, United Kingdom Boots Opticians Full time

About the Role

We are seeking a Christmas Customer Advisor to join our team at our Brighton store. As a key member of our retail team, you will be responsible for delivering exceptional customer service and contributing to the success of our Christmas season.

Job Responsibilities

  • Provide outstanding customer service, answering questions and offering advice on our products.
  • Work collaboratively with other team members to ensure a smooth and efficient store experience.
  • Help maintain a visually appealing store environment, ensuring products are displayed effectively and stock is well-managed.
  • Participate in daily operational activities, including cash handling and stock management.

What You'll Need

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Able to work in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Demonstrate a passion for delivering exceptional customer service and exceeding customer expectations.
  • Familiarity with retail operations, including cash handling and stock management.

Benefits

  • Competitive salary: £9.50 per hour (based on 37.5 hours per week).
  • Generous employee discounts on Boots products and services.
  • Access to free, 24/7 counselling and support through TELUS Health.

About Us

At Boots Opticians, we value diversity, equity, and inclusion. We strive to create a welcoming and inclusive work environment where everyone can thrive. If you're passionate about delivering exceptional customer service and contributing to our team's success, we encourage you to apply.



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