Technical Advisor
2 days ago
Paxton Access offers a unique opportunity to join our customer support team in Brighton. As a key member of our team, you will provide technical support and advice to customers, helping them to get the most out of our products and services.
About UsWe are a global brand with a reputation for excellence and innovation. With over 40 years of experience, we have built a team of over 400 employees who share our passion for delivering outstanding customer service.
As a valued member of our team, you will receive a competitive salary and a range of benefits, including:
- Tech, bike, and travel or season ticket loans.
- Private medical insurance (Opt in) and healthcare cash-back plan.
- Discounted fitness memberships up to 75% off in your area.
- 25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year.
- Provide technical support and advice to customers via phone, email, or webchat.
- Troubleshoot, diagnose, and resolve installation issues in a timely manner.
- A passion for providing first-class customer service.
- The willingness to learn a diverse product range.
- Excellent communication and problem-solving skills.
- The ability to work in a fast-paced environment.
- Strong technical skills and product knowledge.
Salary: £30,000 - £40,000 per annum.
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