Customer Service Coordinator
3 weeks ago
At Grafters Recruitment Consultants Ltd, we are seeking a highly skilled Customer Service Coordinator to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.
About the RoleThe successful candidate will be responsible for providing first-line support to our customers, responding to their queries, and resolving issues in a timely manner. You will work closely with our Senior UK Operations Team Leader to ensure that all customer requests are met and exceeded.
Key Responsibilities:- Provide exceptional customer service via phone, email, or in-person
- Respond to customer inquiries and resolve issues promptly
- Work collaboratively with the operations team to ensure seamless delivery of services
- Accurately input information onto our service management system
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition to a generous salary, you will also receive benefits including
- Annual leave entitlement
- Sickness pay
- Life insurance
To be successful in this role, you will need to have:
- A strong customer service background
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in using computer software
We are looking for someone who is a team player, flexible, and willing to go the extra mile to deliver exceptional results. If you are passionate about delivering outstanding customer service and have a keen eye for detail, we would love to hear from you.
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