Workplace Adjustments Consultant

3 days ago

Polegate, East Sussex, United Kingdom Posturite Full time

About the Job:

We are seeking an experienced Workplace Adjustments Consultant to join our Aftercare Team at Posturite. As a collaborative group, we work together to deliver exceptional aftercare services and ensure the highest level of customer satisfaction.

The successful candidate will have a strong understanding of ergonomics and workplace adjustments, with experience in delivering excellent customer experiences. They will be responsible for managing an efficient team, working seamlessly to deliver outstanding customer experiences.

Key Responsibilities:

  1. Develop and implement effective strategies to improve customer experiences and increase customer satisfaction
  2. Collaborate with the Warranties team, Appointment coordinator, and Field Staff Technicians to achieve shared goals
  3. Utilise science-backed technology and education to drive improvements in workplace adjustments and ergonomics

Requirements:

  • Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues and clients
  • Excellent problem-solving skills, with a proactive approach to addressing challenges and finding solutions
  • A strong understanding of ergonomics and workplace adjustments, with experience in delivering excellent customer experiences

What We Offer:

  • A competitive salary of £50,000 - £65,000 per annum, depending on experience
  • A comprehensive benefits package, including a generous pension scheme and flexible working arrangements
  • Ongoing training and development opportunities to enhance your skills and knowledge

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