Service Delivery Associate

2 days ago


Polegate, East Sussex, United Kingdom Grafters Recruitment Consultants Ltd Full time

About the Role:

We are seeking a skilled Service Delivery Associate to join our team at Grafters Recruitment Consultants Ltd. As a key member of our operations team, you will be responsible for coordinating service delivery, managing customer relationships, and driving business growth.

Salary: £28,000 - £35,000 per annum, dependent on experience.

Responsibilities:

Key Accountabilities:
  • Deliver exceptional customer service, responding promptly to queries and concerns.
  • Coordinate service delivery, working closely with internal teams and external stakeholders.
  • Analyze customer feedback, identifying areas for improvement and implementing changes.
  • Develop and maintain relationships with customers, vendors, and partners.

Requirements:

  • Outstanding communication and interpersonal skills.
  • Proven experience in service delivery, account management, or a related field.
  • Ability to work in a fast-paced environment, meeting deadlines and targets.

What We Offer:

We provide a comprehensive benefits package, including a competitive salary, ongoing training and development opportunities, and a dynamic work environment that fosters growth and collaboration. If you are a results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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