Workshop Performance Leader
6 days ago
About the Job
">We are looking for a highly motivated and experienced Service Delivery Coordinator to join our team at Arnold Clark. As a key member of our leadership team, you will be responsible for coordinating and delivering exceptional service to our customers while working closely with our sales teams to achieve sales targets.
">Key Responsibilities
">- Coordinating and delivering exceptional service to customers
- Working closely with sales teams to achieve sales targets
- Managing and developing a team of vehicle technicians and apprentices
- Ensuring high levels of customer satisfaction through effective communication and problem-solving
Requirements
">To be successful in this role, you will need:
">- Relevant experience in the automotive industry, including previous workshop control or technician roles
- High levels of organisation and accuracy
- Strong IT skills
- Excellent interpersonal skills and the ability to communicate effectively with customers and colleagues
What We Offer
">As a Service Delivery Coordinator at Arnold Clark, you can expect a competitive salary of £40,000-£50,000 per annum, depending on experience. In addition to your basic salary, you will also receive a range of benefits, including:
">- Additional opportunity to earn up to £10,000 every three years in performance-based bonuses
- All overtime paid at time and a half
- 34 days annual leave
- Training provided to become an EV-accredited Technician
- Generous employee discounts
- Private healthcare and sick pay cover
- Maternity and paternity packages
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