Workshop Performance Leader

6 days ago


Greenock, United Kingdom Arnold Clark. Full time

About the Job

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We are looking for a highly motivated and experienced Service Delivery Coordinator to join our team at Arnold Clark. As a key member of our leadership team, you will be responsible for coordinating and delivering exceptional service to our customers while working closely with our sales teams to achieve sales targets.

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Key Responsibilities

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  • Coordinating and delivering exceptional service to customers
  • Working closely with sales teams to achieve sales targets
  • Managing and developing a team of vehicle technicians and apprentices
  • Ensuring high levels of customer satisfaction through effective communication and problem-solving

Requirements

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To be successful in this role, you will need:

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  • Relevant experience in the automotive industry, including previous workshop control or technician roles
  • High levels of organisation and accuracy
  • Strong IT skills
  • Excellent interpersonal skills and the ability to communicate effectively with customers and colleagues

What We Offer

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As a Service Delivery Coordinator at Arnold Clark, you can expect a competitive salary of £40,000-£50,000 per annum, depending on experience. In addition to your basic salary, you will also receive a range of benefits, including:

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  • Additional opportunity to earn up to £10,000 every three years in performance-based bonuses
  • All overtime paid at time and a half
  • 34 days annual leave
  • Training provided to become an EV-accredited Technician
  • Generous employee discounts
  • Private healthcare and sick pay cover
  • Maternity and paternity packages


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