Dynamic Reservation Sales Coordinator

5 days ago


Cardiff, Cardiff, United Kingdom AccorHotel Full time

Company Overview

We are AccorHotel, a leading hospitality provider dedicated to delivering exceptional experiences for our guests. As a key member of our team, you will play a vital role in shaping the future of our organization.

Salary and Benefits

Salary: $60,000 per year

A competitive compensation package that includes benefits, bonuses, and opportunities for growth and development.

Job Description

In this dynamic role, you will be responsible for managing reservations received via various channels, ensuring seamless and efficient booking processes. Your efforts will drive room sales and contribute to our hotel's success by providing guests with a warm welcome and exceptional assistance.

You will work closely with other departments to ensure smooth check-in operations and accurately enter reservation details. Your attention to detail and ability to communicate effectively will make you a valuable asset to our team.

Main Responsibilities:

  • Manage reservations and optimize room sales
  • Coordinate with other departments to ensure seamless check-in operations
  • Communicate effectively with guests and colleagues
  • Maintain accurate records and reports
  • Contribute to the overall success of the hotel

Required Skills and Qualifications:

  • Excellent communication and customer service skills
  • Organizational and time management skills
  • Attention to detail and accuracy
  • Computer literacy and proficiency in relevant software
  • Interpersonal and problem-solving skills
  • Flexibility and adaptability
  • Sales and marketing skills

Employment Type: Full-time



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