Hotel Reservation Specialist

6 hours ago


Cardiff, Cardiff, United Kingdom Best Days Travel Full time

Best Days Travel is a dynamic travel company seeking an exceptional Hotel Reservationist to join our team. With a strong focus on customer satisfaction and attention to detail, this role offers a unique opportunity to grow your career in the hospitality industry.

In this entry-level position, you will be responsible for managing hotel reservations, handling inquiries, making bookings, and confirming room availability. Your excellent communication and interpersonal skills will enable you to interact with guests via phone, email, and in-person, addressing reservation inquiries, changes, and cancellations.

The ideal candidate will possess organizational and multitasking abilities, as well as a keen eye for detail and accuracy. A strong knowledge of travel destinations, attractions, and various travel products and services is also essential. This role provides an opportunity to work independently and collaboratively as part of a team, while fostering your professional growth.

This position serves as a gateway into the vibrant world of the travel industry, offering a competitive commission package, travel perks, and discounts for personal and professional travel. You will receive free training and have the opportunity to participate in Familiarization (FAM) Trips.

We are committed to providing a supportive team environment and flexible work arrangements, allowing you to manage your workload in a way that aligns with your lifestyle. As a Hotel Reservationist, you will have the opportunity to take charge of your financial future and establish your own business within our framework.



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