Hotel Guest Services Assistant

We are looking for a highly organized and efficient Hotel Receptionist to join our team at The Glasshouse Hotel in Edinburgh. As a receptionist, you will be responsible for managing front desk operations, responding to guest queries, and resolving any issues that may arise.You will need to have excellent customer service skills, be able to work well in a...

Luxury Hotel Hospitality Professionals wanted! Join our team at Threadneedles Hotel in Edinburgh as a Reception and Guest Services Coordinator.Job DescriptionAs a key member of our reception team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. You will be the primary point of...

The Scotsman Group is a leading hospitality provider in Scotland, operating over 40 venues across the country.We're seeking a Night Receptionist to join our team at The Scotsman Hotel in Edinburgh, where you'll play a crucial role in ensuring a smooth guest experience.Your responsibilities will include greeting guests warmly, handling check-ins and...

We are currently recruiting a part-time (32 hours) Guest Relations Ambassador to expand the Front Office Team, offering a bespoke service to our guests.You will be the face of the guest relations team, welcoming all guests to Market Street hotel ensuring guest expectations are delivered and exceeded at all times.As a key member of our team, you will have...

Job SummaryWe are seeking a skilled Hotel Guest Experience Manager to join our team at Virgin Hotels Edinburgh. As a key member of our reservations team, you will be responsible for providing exceptional guest service and ensuring seamless booking experiences.Key Responsibilities:Process Guest Reservations: Manage guest bookings through phone, email, and...

Compensation: A competitive salary of approximately £25,000 per annum reflects the demands of this role. About Us: As a forward-thinking hotel chain, we operate over 270 hotels across the UK and Europe, with ambitious expansion plans in the coming years. Our commitment to genuine hospitality sets us apart, and we strive to make all our hotels great places...

Job Title: Guest Service Coordinator About Us:Virgin Hotels Edinburgh is a vibrant and dynamic hotel that strives to provide an exceptional guest experience. We are seeking a skilled Guest Service Coordinator to join our team. Job Description:We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.The successful candidate will...

HC Facility Management Limited is a leading hotel support services provider with over 30 years of experience. We offer a unique opportunity to join our team as a Hotel Staff Member - Guest Services, responsible for maintaining the highest standards of cleanliness and comfort in our guest rooms.The successful candidate will have excellent customer service...

About the RoleWe are seeking a skilled Hotel Night Operations Coordinator to join our team at Cairn Group. This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to our guests.Job DescriptionAs a Hotel Night Operations Coordinator, you will be responsible for ensuring the smooth operation of our hotel during...

Are you a people person looking for a new challenge? Do you enjoy working in a fast-paced environment and thrive on delivering excellent customer service?Job RoleAs a Luxury Hotel Hospitality Professional at Threadneedles Hotel in Edinburgh, you will be responsible for providing exceptional service to our guests, ensuring a seamless and welcoming experience...

As a Hotel Front Desk Associate at Threadneedles Hotel in Edinburgh, you will have the opportunity to provide exceptional service to our guests, ensuring a seamless and welcoming experience from check-in to check-out.Role OverviewThis role is ideal for an individual who enjoys interacting with people, handling multiple tasks simultaneously, and working in a...

Key Responsibilities:Manage the hotel's day-to-day operations during night shifts, ensuring a smooth and efficient experience for guests.Welcome guests to the hotel in a friendly and helpful manner, providing exceptional customer service.Maintain the cleanliness and organization of public areas, including restaurants, bars, and meeting spaces.Assist with...

Job Summary:We are seeking a skilled Guest Services Representative to join our team at Hilton Worldwide, Inc.The successful candidate will be responsible for providing exceptional guest service, ensuring an efficient reception experience, and promoting hotel services and facilities.Responsibilities:Key AccountabilitiesDeliver exceptional guest experiences by...

The Glasshouse Hotel is seeking a skilled Hotel Receptionist to join their team in Edinburgh. As a key member of the hotel's front desk, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience.The ideal candidate will have excellent communication skills, be able to work well under pressure, and...

Company Overview">Frasers Hospitality, Malmaison & Hotel Du Vin operate a portfolio of hotels and restaurants across the UK. As part of our team, you will be responsible for providing exceptional service to our guests.SalaryWe offer a competitive salary up to £12.95 per hour (inc of tronc) with opportunities for progression and benefits such as heavily...

We are looking for a talented Reception Services Officer to join our team at Hotel Du Vin. The successful candidate will be responsible for providing exceptional customer service to our guests, while also managing the day-to-day operations of the front desk.Key Responsibilities:Welcome guests and respond to inquiries in a professional and courteous...

About the RoleWe are seeking a skilled Hospitality Reservation Specialist to join our team at Virgin Hotels Edinburgh. As a key member of our reservations team, you will be responsible for providing exceptional guest service and ensuring seamless booking experiences.Key Responsibilities:Manage Guest Bookings: Process guest reservations through phone, email,...

Assistant Guest Relations Manager RoleSeeking an experienced and passionate individual to join our team as an Assistant Guest Relations Manager at The Caledonian Edinburgh. Key Responsibilities:Serve as a point of contact for regular and VIP Guests, providing exceptional service and meeting individual needs.Complete Daily Duties and checklists, supporting...

Job SummaryWe are seeking a skilled Guest Services Ambassador to join our team at Novotel Edinburgh Centre. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.

About the Role:In this key leadership position, you will oversee all aspects of the front office, including switchboard management, guest check-in/check-out procedures, and reservations coordination.You will also be responsible for supervising and training front office staff, ensuring they meet the high standards of customer service expected by Rocco Forte...