Evening Guest Services Representative

Job Summary:We are seeking a skilled Guest Services Representative to join our team at Hilton Worldwide, Inc.The successful candidate will be responsible for providing exceptional guest service, ensuring an efficient reception experience, and promoting hotel services and facilities.Responsibilities:Key AccountabilitiesDeliver exceptional guest experiences by...

Main ResponsibilitiesProviding Turn-Down Service: Prepare guest rooms for the night by turning down beds, restocking amenities, and ensuring a comfortable environment for guests to return to.Maintaining Public Areas: Ensure the cleanliness, presentation, and hygiene of public areas, reception, service areas, corridors, and front and back of House.Servicing...

About the RoleAs a Guest Services Ambassador at DoubleTree by Hilton Edinburgh City Centre, you will be responsible for delivering exceptional guest experiences and ensuring a warm welcome to our hotel.Key ResponsibilitiesSupport the delivery of our guest experienceEnsure our guests have a warm welcome to the hotel and their individual requests are...

Key ResponsibilitiesThe Guest Services Host plays a critical role in ensuring a seamless stay for our guests at YOTEL Edinburgh. This involves providing exceptional customer service, addressing any issues promptly, and maintaining a safe and welcoming environment.Why You'll Thrive in This RoleTo excel as a Guest Services Host, you'll need excellent...

We are looking for a skilled Guest Services Agent to join our team at The Caledonian Edinburgh.Key Responsibilities:Provide exceptional reception services to our guests, ensuring a smooth and seamless experience from check-in to check-out.Assist with audits and maintain accurate records, as required.Respond to guest queries in a timely and efficient manner,...

Job SummaryWe are seeking a skilled Guest Services Ambassador to join our team at Novotel Edinburgh Centre. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.

We are seeking an experienced and friendly Guest Service Coordinator to join our team at The Caledonian Edinburgh. As a key member of our front of house team, you will be responsible for providing exceptional guest experiences and ensuring that every visitor feels welcome and valued.The ideal candidate will have excellent communication skills, a positive...

About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin. As a key member of our front-of-house team, you will be responsible for delivering an exceptional customer experience, ensuring that our guests have a fantastic time at our centres.Key ResponsibilitiesProvide outstanding customer service,...

A night in reception at Apex Hotels in Edinburgh means being part of a tight-knit team that's passionate about delivering top-notch service.Your Role:Welcome guests warmly and ensure a smooth stay from start to finishHandle all front desk duties, including check-in/check-out, room assignments, and reservationsKeep accurate records, manage cash handling, and...

Assistant Guest Relations Manager RoleSeeking an experienced and passionate individual to join our team as an Assistant Guest Relations Manager at The Caledonian Edinburgh. Key Responsibilities:Serve as a point of contact for regular and VIP Guests, providing exceptional service and meeting individual needs.Complete Daily Duties and checklists, supporting...

Are you a motivated and experienced professional looking for a new challenge? We're seeking a Residential Services Manager to join our team at our 128-key Wilde aparthotel in Edinburgh, Scotland.Estimated salary: £35,000 - £45,000 per annumJob Summary:This is a key leadership role within our team, responsible for driving excellence in customer service and...

Customer Service RoleWe are seeking a Customer Service Representative to join our team in Dumfries and Galloway Council. The successful candidate will provide excellent customer service to our communities, working across various sites and supporting local communities.Key Responsibilities:Provide face-to-face customer service to the publicSupport the wider...

Job OverviewKlarent Hospitality Limited is a leading hospitality group operating branded hotels across the UK and Ireland. We are seeking a highly skilled Guest Experience Coordinator to join our team.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional guest experiences. You...

Guest Services Agent Role OverviewWe are seeking a skilled Guest Services Agent to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.Key Responsibilities:Provide exceptional customer service to guests, ensuring a warm and welcoming experience throughout their stay.Maintain accurate and up-to-date guest profiles, including...

Job Summary:We are seeking a talented and enthusiastic Customer Service Representative to join our team. As a key member of our hospitality and retail team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our food and beverage business.Responsibilities:Engage with customers and provide outstanding...

At XC Trains Limited, we're seeking a highly skilled Senior Customer Service Representative to join our team at Edinburgh Waverley.This is a fantastic opportunity to work on the frontline of our business, ensuring our customers receive an exceptional journey experience on our trains.As a Senior Customer Service Representative, you will be responsible for...

We are seeking a dedicated Customer Experience Representative to join our team at HRC Recruitment. This role offers an excellent opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests.In this position, you will be responsible for delivering exceptional service to our guests by greeting and interacting with...

About the RoleWe are seeking a skilled and enthusiastic Guest Service Assistant to join our team at Holiday Inn Express Edinburgh City Centre. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide timely and...

Guest Relations Manager Job Description:Frasers Hospitality is seeking a highly skilled Guest Relations Manager to join our team. As a key member of our Front Office Department, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key Responsibilities:Lead by example and set high...

Experience the art of exceptional guest service as a Guest Experience Manager at The Roseate Edinburgh Ltd. In this pivotal role, you will orchestrate a seamless and enchanting experience for our discerning guests, embodying the essence of Scottish hospitality.Key Responsibilities:Oversee the Front Office operations, ensuring impeccable service standards and...