Luxury Hotel Hospitality Professional
14 hours ago
Are you a people person looking for a new challenge? Do you enjoy working in a fast-paced environment and thrive on delivering excellent customer service?
Job RoleAs a Luxury Hotel Hospitality Professional at Threadneedles Hotel in Edinburgh, you will be responsible for providing exceptional service to our guests, ensuring a seamless and welcoming experience from check-in to check-out.
Responsibilities:- Guest Service: Deliver exceptional customer service, responding to guest queries and resolving any issues promptly and professionally.
- Front Desk Operations: Manage the front desk area, including checking in and out guests, processing payments, and maintaining accurate records.
- Communication: Maintain effective communication with colleagues, management, and external parties as required.
We offer an attractive benefits package to support your career growth and overall wellbeing:
- Competitive Salary: £22,000 - £25,000 per annum, depending on experience.
- Holiday Allowance: 28 days' holiday rising to 33 with length of service (including bank holidays).
- Career Development: Investment in your career through our Management Apprentice programmes.
- Financial Wellbeing: Lifestyle savings and discounts from over 1,200 retailers.
- Health and Wellbeing: Interactive health and wellbeing platform and healthcare cash plan benefits package.
- Pension Scheme: Contributions towards your future through our Pension scheme.
- Meal Benefits: Free meals on duty.
Threadneedles Hotel is a luxurious boutique hotel in Edinburgh, offering a unique and memorable stay for our guests. Our commitment to quality and service excellence ensures that our guests return time and again.
Please note that only those eligible to work in the UK or holding a valid UK work permit/visa will be considered for this position.
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