Corporate Receptionist

2 days ago

London, Greater London, United Kingdom Rapport Guest Services Full time

Job Summary

Rapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests and clients.

Key Responsibilities

  • Provide a warm and welcoming experience for all guests and clients, ensuring their needs are met promptly and professionally.
  • Manage all incoming and outgoing calls, emails, and correspondence in a timely and efficient manner.
  • Coordinate and facilitate meetings, events, and conferences, ensuring seamless execution and high levels of customer satisfaction.
  • Develop and maintain strong relationships with clients, vendors, and internal stakeholders, fostering a collaborative and supportive environment.
  • Stay up-to-date with company policies, procedures, and services, providing accurate and timely information to guests and clients.
  • Work collaboratively with other departments to ensure seamless communication and delivery of services.
  • Adapt to changing priorities and deadlines, maintaining a high level of productivity and efficiency in a fast-paced environment.

Requirements

  • Minimum 2 years of experience in a corporate reception or customer service role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong problem-solving skills, with the ability to think critically and creatively.
  • Proficient in Microsoft Office and other relevant software applications.
  • Ability to work flexible hours, including evenings and weekends, as required.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading company in the industry.

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