Customer Data Strategist
2 weeks ago
About the Role:
As a Senior Customer Strategy Analyst at ENGINEERINGUK, you will play a pivotal role in analyzing customer data to inform strategic decision-making and drive business growth. This is an exciting opportunity for someone with strong analytical skills and experience in using tools like Snowflake Labs and exploratory.
Your Key Responsibilities:
- Analyze customer data across global platforms and systems to generate strategic insights and identify opportunities.
- Develop and deliver regular customer segment reports to track performance across the group.
- Collaborate with regional data quality leads to recommend and track process improvements for data quality enhancement.
- Work closely with the global community of analytics and insights practice to share customer segment insights and deliver greater value creation.
- Collaborate with performance and optimization analysts in different regions to understand customer trends and activities influencing value and opportunities within the customer base.
About You:
This role requires a strong background in digital analytics, reporting tools proficiency, and experience with Salesforce reporting. The ideal candidate will have excellent problem-solving skills, commercial acumen, and the ability to convey complex information to a non-technical audience.
The Salary Package:
We are offering a competitive salary of £65,000 - £80,000 per annum, depending on your level of experience and qualifications.
Benefits:
- A comprehensive benefits package including help for people to take control of ongoing health conditions, support for neurodiverse colleagues and families, and enhancements to fertility coverage.
- Opportunities for professional development and wellbeing through our investment in employee training and mental health initiatives.
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