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Senior Customer Insight Specialist

1 month ago

Corby, Northamptonshire, United Kingdom RS Group plc Full time

At RS Group plc, we're looking for a talented Senior Customer Strategy Analyst to join our team. As a key member of our Customer Experience Office, you will play a pivotal role in delivering customer segment insights and strategies that drive business growth.

We're seeking an experienced professional with a strong background in digital analytics and data analysis. You will be responsible for analyzing large datasets to identify trends and opportunities, and developing actionable insights to inform business decisions.

The ideal candidate will have excellent problem-solving skills, the ability to communicate complex information effectively, and a keen eye for detail. Strong technical skills in tools such as Adobe Analytics, Power BI, and SQL are also essential.

In this role, you'll have the opportunity to work closely with cross-functional teams, including sales, marketing, and product development. You'll contribute to the development of strategic plans and initiatives that drive customer value and loyalty.

We offer a competitive salary of £65,000 per annum, plus benefits including annual performance bonus, enhanced maternity and paternity leave, and private healthcare. We're committed to investing in our employees' development and wellbeing, and offer opportunities for growth and advancement.

Join us at RS Group plc and help shape the future of our business through insightful data analysis and strategic decision-making.