Sales and Customer Service Specialist
4 days ago
We are seeking a highly motivated Sales and Customer Service Specialist to join our team at Adore Recruitment. The successful candidate will be responsible for maximising the smooth running of sales and credit account functions, handling customer queries, and working closely with the warehouse team to deliver goods in a timely manner.
Key Responsibilities:- Handle customer enquiries, capture and log customer information, and organise information for new customers.
- Process orders, send order confirmations and proforma invoices, and liaise with the warehouse team for picking orders.
- Complete orders, send invoices, and process customer pricing from sales representatives.
- Collate and send samples, liaise with freight companies, and check freight invoices.
- Order gas and pallets, call customers to obtain orders, and introduce new products to existing clients.
- Generate new business and make calls to prospect customers.
- Manage own diary and administration, communicate with sales director and sales manager, and work with the warehouse team.
- Develop and maintain relationships with customers.
- A strong personality, superb communication skills, and excellent listening skills.
- The ability to build rapport and a positive impression with customers.
- A professional appearance, positive attitude, and ability to take direction.
- Able to work as part of a team and under pressure.
- A basic understanding of MS Office and Sage 50 Software.
- Provide assistance to other departments and develop and review processes.
- Able to provide a consistently high standard of service.
- Maths and English at GCSE or local equivalent.
- A good standard of written and verbal English.
- A strong social motivation and commitment to the organisation's aims and objectives.
- Team-working and strong communication skills.
Salary: £35,000 - £45,000 per annum.
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