Counter Sales Expert with Warehouse Duties
5 days ago
This Sales and Customer Service Representative position at Tangram offers a unique blend of sales and warehouse operations, providing a challenging and rewarding career path for the right candidate.
Main Responsibilities:- Deliver outstanding customer service, addressing their needs and resolving any issues efficiently.
- Serve as the first point of contact for customers, responding to inquiries and escalating complex issues when necessary.
- Support customers throughout their purchasing journey, from product information to order processing.
- Pick, pack, and ship customer orders with precision, maintaining accurate records and high levels of organization.
- Manage inventory levels, conducting regular stocktakes and collaborating with logistics partners to ensure smooth delivery processes.
- Maintain a safe and efficient workspace, adhering to health and safety protocols and participating in ongoing training.
- Report incidents and ensure regulatory compliance, upholding Tangram's commitment to excellence.
- At least 3 years of experience in a similar counter sales role.
- Superb customer service and communication skills, both verbally and in writing.
- Proven ability to multitask, work under pressure, and resolve problems proactively.
- Preferred knowledge of pumps, fans, electrical, HVAC, or refrigeration products.
- A valid counterbalance license and driver's license.
- A strong desire to develop and learn, with potential for advancement to territory manager.
- Physical fitness, self-motivation, and a strong work ethic.
- Pass a pre-employment drug test and medical screening.
- Hold a clean criminal record.
- Reside in New Zealand and possess valid working rights.
The estimated annual salary range for this position is between $60,000 and $80,000, comprising a competitive base salary, performance-driven bonuses, and opportunities for professional development.
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