Sales and Customer Service Representative
1 day ago
Tangram is a renowned company with over 75 years of industry expertise, seeking a passionate individual to enhance customer satisfaction as a Sales and Customer Service Representative.
Key Responsibilities:- Provide exceptional customer service, greeting customers and handling counter sales transactions efficiently.
- Respond to customer inquiries promptly and escalate complex issues to the sales team as needed.
- Assist customers with product information and order processing, ensuring a seamless sales experience.
- Receive, pick, pack, and process customer orders accurately, maintaining detailed documentation.
- Manage inventory, conduct regular stocktakes, and collaborate with transport companies to ensure timely deliveries.
- Maintain a clean, organized, and safe workspace in compliance with health and safety standards.
- Participate in safety training, report incidents, and ensure compliance with regulations.
- Minimum 3 years of experience working counter sales in a similar role.
- Strong customer service and communication skills, both verbal and written.
- Ability to handle multiple tasks, work under pressure, and take an active approach to problem-solving.
- Knowledge of pumps, fans, electrical, HVAC, or refrigeration products preferred.
- A valid counterbalance license and driver's license.
- Be self-motivated to develop and learn, potentially with thoughts of becoming a territory manager in future.
- Physically fit and self-motivated with a strong work ethic.
- Must be able to pass a pre-employment drug test and medical.
- Must have a clean criminal record.
- Reside in New Zealand and have secured working rights.
The estimated annual salary for this position is $60,000 - $80,000, depending on experience. This includes a competitive base salary, performance-based bonuses, and opportunities for professional growth.
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