Customer Focused Sales Advisor

1 month ago


Canterbury, Kent, United Kingdom Tangram Full time
About the Position

In this Sales and Customer Service Representative role at Tangram, you will combine your sales acumen with warehouse operations expertise to deliver exceptional customer experiences and drive business success.

Key Accountabilities:
  • Foster long-term relationships with customers, providing personalized support and addressing their needs promptly.
  • Work collaboratively with the sales team to address complex customer issues and ensure seamless resolutions.
  • Process customer orders efficiently, maintaining accurate records and ensuring timely deliveries.
Warehouse Management:
  • Receiving, picking, packing, and shipping customer orders with precision and accuracy.
  • Inventory management, including regular stocktakes and collaboration with logistics partners.
  • Maintenance of a safe and organized workspace, adhering to health and safety protocols and participating in ongoing training.
  • Incident reporting and regulatory compliance, upholding Tangram's commitment to excellence.
Requirements:
  • Minimum 3 years of experience in a similar counter sales role.
  • Exceptional customer service and communication skills, both verbal and written.
  • Ability to handle multiple tasks, work under pressure, and resolve problems proactively.
  • Knowledge of pumps, fans, electrical, HVAC, or refrigeration products preferred.
  • A valid counterbalance license and driver's license.
  • Self-motivated to develop and learn, potentially with thoughts of becoming a territory manager in future.
  • Physically fit and self-motivated with a strong work ethic.
  • Must be able to pass a pre-employment drug test and medical.
  • Must have a clean criminal record.
  • Reside in New Zealand and have secured working rights.
Compensation and Benefits:

The estimated annual salary for this position is $60,000 - $80,000, depending on experience. This includes a competitive base salary, performance-based bonuses, and opportunities for professional growth, along with a comprehensive benefits package that supports your well-being and career development.



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