Technical Support Officer Lighting

6 days ago


Bamber Bridge, Lancashire, United Kingdom Lancashire County Council Full time

Job Summary

We are seeking a highly skilled Technical Support Officer to join our Countywide Services Support Team. As a key member of the team, you will provide operational highways support and administrative functions, including data input, emergency call handling, and customer liaison.

Key Responsibilities

  • Input data into IT systems for job costings, time recording, and emergency call out details.
  • Main point of contact for emergency calls, including allocation to operatives and updating systems.
  • Creation of Utilities service plans.
  • Liaising with members of the public, customers, and other LCC colleagues to provide an efficient support service.
  • Highway support duties, such as maintaining spreadsheets and generating reports.

Requirements

The successful candidate will require excellent time management, data processing, and customer service skills. The ability to work both unsupervised and as part of a team is essential for this role.

Working Arrangements

This is a full-time position working 37 hours per week, with a rota basis of working from home and in the office. The team's office base is Bamber Bridge, but occasional travel to other depots within Lancashire may be required.

Benefits

Lancashire County Council offers a range of benefits, including flexible working, annual leave, and a generous pension scheme. We also offer a benefits package with discounts on white goods and electronics, cycle to work schemes, and eye tests.

Eligibility

We do not hold a sponsorship licence and can only consider applications from candidates who are legally entitled to work in the UK.



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