Customer Experience Manager
5 days ago
A competitive salary of £25,000 - £30,000 per annum reflects the company's commitment to attracting top talent for this key role. As a Customer Experience Manager at Customer Labs, you will be responsible for delivering an outstanding customer experience.
Key Responsibilities- Sending out account applications and direct debit forms, ensuring timely completion.
- Managing customers' accounts as part of sales ordering processes, adhering to credit limits and outstanding debt.
You will also support daily, weekly, and monthly sales office tasks, including:
- Demonstrating excellent customer service skills and knowledge.
- Achieving sales targets and contributing to key performance indicators.
- Utilizing Microsoft Office packages, such as Word, Outlook, and Excel.
In return, you can expect a 33-day holiday allowance, including bank holidays, plus a company pension scheme, free shares based on company performance, and discounts through our Employee Discounts App.
-
Customer Service Representative
1 month ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeAdecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer experience.Key responsibilities...
-
Account Management Executive
4 days ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeThe Account Management Executive role at Customer Labs offers a unique opportunity to work in a dynamic environment, where you will be responsible for managing customer relationships and delivering an exceptional customer experience.Job DescriptionProviding exceptional customer service and support.Managing customer accounts, ensuring timely completion and...
-
Senior Customer Experience Manager
4 days ago
Beckenham, Greater London, United Kingdom Michael Page (UK) Full timeAbout Michael Page (UK)We are looking for an exceptional Senior Customer Experience Manager to join our team in Bromley. As a key member of our Customer Services department, you will play a crucial role in delivering outstanding customer experiences. Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyalty, driving...
-
Sales and Service Specialist
5 days ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeWe are seeking a Sales and Service Specialist to join our team at Customer Labs. The successful candidate will be responsible for engaging with customers and consistently exceeding expectations to deliver an exceptional customer experience.ResponsibilitiesManaging customer relationships, providing excellent service and support.Coordinating sales ordering...
-
Customer Experience Lead
5 days ago
Beckenham, Greater London, United Kingdom M&S Full timeKey ResponsibilitiesThe Customer Experience Lead will be responsible for creating and maintaining a positive and engaging shopping environment that inspires our customers to shop and buy more often. This includes delivering excellent customer service, promoting products, and providing personalized experiences that meet individual customer needs.You will also...
-
Customer Experience Associate
1 month ago
Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Experience Associate to provide excellent service and resolve queries in a timely manner at beBee Professionals in Beckenham, United Kingdom.Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process...
-
Planning and Customer Experience Coordinator
5 days ago
Beckenham, Greater London, United Kingdom FREEADS Full timeJob OverviewEstimated Salary: £35,000 per annumIn this exciting role as Customer Service and Planning Coordinator, you will be responsible for managing day-to-day duties in accordance with agreed service levels, ensuring the quality of work meets our high standards.You will also play a key role in identifying training requirements for your team, providing...
-
Customer Service Manager
4 weeks ago
Beckenham, Greater London, United Kingdom Office Angels Full timeCustomer Service ManagerWe are seeking a dynamic individual to lead and manage our customer services administration team. This is a permanent full-time role with a salary range of £43k to £47k.Key Responsibilities:Lead and develop a customer services administration team of 6-20 administrators and team leaders.Assess team performance and identify training...
-
Customer Success Manager
4 weeks ago
Beckenham, Greater London, United Kingdom Bromcom Full timeCustomer Success Manager Job DescriptionBromcom is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Support Centre partnership team, you will play a critical role in ensuring that our Support Centre partners maintain relevant knowledge and skills to guarantee the success of Bromcom customers under their care.This...
-
Customer Success Manager
1 month ago
Beckenham, Greater London, United Kingdom Bromcom Computers Plc Full timeBromcom Computers Plc is seeking a Customer Success Manager to ensure the success of its customers under the care of Support Centres. This role acts as a critical link between Support Centres and other areas of Bromcom, including Product Management and Support. The ideal candidate will have a natural interest in systems, data analysis, and reporting, and be...
-
Retail Sales Associate
2 weeks ago
Beckenham, Greater London, United Kingdom Deichmann Full timeCompany Overview:Deichmann is a renowned retail company seeking an enthusiastic and passionate Sales Assistant to join our team in Bromley. We are committed to delivering exceptional shopping experiences to our customers, and we believe that this role would be an excellent fit for someone who shares our passion for customer service.Salary:The successful...
-
Account Manager
4 weeks ago
Beckenham, Greater London, United Kingdom Path Recruitment Full timeAccount Manager OpportunityWe are seeking an experienced Account Manager to join our team and develop business from major customers within the Construction/Hire industry.Key Responsibilities:Develop business from major customers through account management, customer visits, and presentations.Update and maintain contact databases.Regularly visit major...
-
Retail Experience Leader
11 hours ago
Beckenham, Greater London, United Kingdom H&M Group Full timeAbout the RoleH&M Group is seeking a skilled Visual Merchandiser to lead our team in creating visually appealing store displays and environments. As a Retail Experience Leader, you will be responsible for implementing the visual identity, driving sales, and supporting the team in delivering a customer-first experience.Responsibilities:You will lead the...
-
Senior Customer Service Operations Manager
5 days ago
Beckenham, Greater London, United Kingdom Floss Agency Full timeJob DescriptionFloss Agency is seeking a highly skilled and experienced Senior Customer Service Operations Manager to join our team.About the RoleWe are looking for an exceptional candidate with 2 years' experience as a Team Leader in a customer service or call center environment. The ideal candidate will have strong leadership skills, the ability to...
-
Customer Service and Operations Manager
4 days ago
Beckenham, Greater London, United Kingdom FREEADS Full timeAbout the RoleWe are seeking a highly skilled Customer Service and Planning Coordinator to join our team at FREEADS.This is a great opportunity to contribute to the growth and success of our company, working closely with our Customer Service Management (CSM) team to oversee the daily operations of our customer service administration colleagues.
-
Business Development Manager for Major Customers
4 weeks ago
Beckenham, Greater London, United Kingdom Path Recruitment Full timeEstablish your expertise as a Key Account Manager in the thriving Construction/Hire industry, covering the South East and London regions. With a strong focus on business growth and relationship-building, you'll be responsible for developing new and existing accounts with major customers.Benefits:Competitive basic salary of circa £45-£50k DOECommission...
-
Customer Service Representative
1 month ago
Beckenham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and supporting the store's operations in Beckenham, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the...
-
Employee Experience Lead
3 days ago
Beckenham, Greater London, United Kingdom Eleanor Healthcare Group Full timeAbout UsEleanor Healthcare Group is one of the fastest-growing care companies in the UK, with a lively team of over 1,400 people who share a common passion for delivering great care. Our company's mission is to make people's lives happier and fulfilled, and we believe that by investing in our staff, we can achieve this goal.We are committed to providing...
-
Customer Service Representative
1 month ago
Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate...
-
Customer Service Specialist
2 months ago
Beckenham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Beckenham, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service by...