Customer Experience Manager

1 month ago


Beckenham, Greater London, United Kingdom Customer Labs Full time

A competitive salary of £25,000 - £30,000 per annum reflects the company's commitment to attracting top talent for this key role. As a Customer Experience Manager at Customer Labs, you will be responsible for delivering an outstanding customer experience.

Key Responsibilities
  • Sending out account applications and direct debit forms, ensuring timely completion.
  • Managing customers' accounts as part of sales ordering processes, adhering to credit limits and outstanding debt.

You will also support daily, weekly, and monthly sales office tasks, including:

  • Demonstrating excellent customer service skills and knowledge.
  • Achieving sales targets and contributing to key performance indicators.
  • Utilizing Microsoft Office packages, such as Word, Outlook, and Excel.

In return, you can expect a 33-day holiday allowance, including bank holidays, plus a company pension scheme, free shares based on company performance, and discounts through our Employee Discounts App.



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