Sales and Customer Experience Representative

3 days ago


Beckenham, Greater London, United Kingdom Dobbies Garden Centres Ltd Full time

Job Description:

We are seeking an enthusiastic and customer-focused individual to join our team as a Sales and Customer Experience Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our products and services.

Key Responsibilities:

  • Provide excellent customer service by responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work closely with the sales team to achieve sales targets and drive business growth.
  • Maintain a thorough knowledge of our products and services to provide informed recommendations to customers.
  • Assist with visual merchandising and store displays to ensure a visually appealing shopping environment.

Requirements:

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A strong work ethic and willingness to learn and adapt to new situations.
  • Availability to work flexible hours, including weekends and holidays.

Benefits:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The opportunity to work in a dynamic and fast-paced retail environment.
  • A generous benefits package, including discounts on products and services.


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