Customer Service Representative

2 months ago


Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000
Customer Service Representative

We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about our products and services.
  • Resolve customer complaints and issues efficiently.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.


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