Customer Experience Lead
6 days ago
Join our client's innovative finance team as a Customer Experience Lead, where you'll play a vital role in shaping their customer-centric approach.
This exciting opportunity requires a skilled professional with a minimum of 2 years' experience in a similar role, preferably within a financial services environment.
Key Responsibilities:- Develop and implement strategies to enhance customer engagement and loyalty.
- Work closely with the finance team to ensure alignment with business objectives.
- Mentor and coach team members to improve their performance and skills.
- Identify and assess risks in customer-facing processes.
- Contribute to the development of training programs to support team members' growth.
The estimated salary range for this position is £38,000 - £45,000 per year.
-
Customer Experience Manager
1 month ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeA competitive salary of £25,000 - £30,000 per annum reflects the company's commitment to attracting top talent for this key role. As a Customer Experience Manager at Customer Labs, you will be responsible for delivering an outstanding customer experience.Key ResponsibilitiesSending out account applications and direct debit forms, ensuring timely...
-
Sales and Customer Experience Representative
2 weeks ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeWe are looking for a highly skilled Account Manager and Sales Coordinator to join our team at Customer Labs. Estimated salary: £25,000 - £32,000 per annum.About the JobThis exciting opportunity involves providing an outstanding customer experience by engaging with customers, sending out account application and direct debit forms, and following up on their...
-
Customer Experience Lead
1 month ago
Beckenham, Greater London, United Kingdom M&S Full timeKey ResponsibilitiesThe Customer Experience Lead will be responsible for creating and maintaining a positive and engaging shopping environment that inspires our customers to shop and buy more often. This includes delivering excellent customer service, promoting products, and providing personalized experiences that meet individual customer needs.You will also...
-
Customer Service Professional
2 weeks ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeCustomer Labs is seeking a seasoned customer service expert to excel in a sales coordinator role. Estimated salary: £24,000 - £30,000 per annum.About the RoleThis full-time position involves sending out account application and direct debit forms, following up on their completion, and managing customers' accounts as part of the sales ordering...
-
Customer Experience Manager
7 days ago
Beckenham, Greater London, United Kingdom Zachary Daniels Full timeAbout the RoleWe are looking for an experienced Assistant Manager to join our team in Croydon and lead our store to success.Zachary Daniels is a rapidly growing retailer with a strong focus on customer experience. As an Assistant Manager, you will work closely with the Store Manager to drive sales growth and exceed customer expectations.You will be...
-
Account Management Executive
1 month ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeThe Account Management Executive role at Customer Labs offers a unique opportunity to work in a dynamic environment, where you will be responsible for managing customer relationships and delivering an exceptional customer experience.Job DescriptionProviding exceptional customer service and support.Managing customer accounts, ensuring timely completion and...
-
Sales and Service Specialist
1 month ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeWe are seeking a Sales and Service Specialist to join our team at Customer Labs. The successful candidate will be responsible for engaging with customers and consistently exceeding expectations to deliver an exceptional customer experience.ResponsibilitiesManaging customer relationships, providing excellent service and support.Coordinating sales ordering...
-
Account Management and Sales Coordinator
2 weeks ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeCUSTOMER LABS IS SEEKING A PROFESSIONAL SALES COORDINATOR WITH A PASSION FOR EXCELLENCE. Estimated salary: £26,000 - £34,000 per annum.About the OpportunityThis full-time position involves supporting our sales team with day-to-day tasks such as sending out account application and direct debit forms, and managing customers' accounts as part of sales...
-
Sales Coordinator
4 days ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeThe ideal candidate will possess a passion for customer service and a proven track record of delivering excellent results. As a key member of the Customer Labs team, you will be responsible for:Managing customers' accounts, ensuring timely completion of account applications and direct debit formsSupporting daily/weekly/monthly sales office tasks,...
-
Business Development Representative
6 days ago
Beckenham, Greater London, United Kingdom Customer Labs Full timeAchieve customer satisfaction excellence by delivering exceptional service to our clients. As a key member of the Customer Labs team, you will be responsible for managing customers' accounts, sending out application and direct debit forms, and ensuring their timely completion.Utilizing your excellent communication skills, you will work closely with internal...
-
Customer Experience Associate
2 months ago
Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Experience Associate to provide excellent service and resolve queries in a timely manner at beBee Professionals in Beckenham, United Kingdom.Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process...
-
Customer Experience Associate
2 weeks ago
Beckenham, Greater London, United Kingdom Timpson Ltd Full timeTimpson Ltd is seeking an experienced Customer Experience Associate to join our team. This role is ideal for those looking for a new challenge in retail or hospitality. You will be responsible for providing exceptional customer service and supporting our services in key areas such as key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo...
-
Senior Customer Experience Manager
1 month ago
Beckenham, Greater London, United Kingdom Michael Page (UK) Full timeAbout Michael Page (UK)We are looking for an exceptional Senior Customer Experience Manager to join our team in Bromley. As a key member of our Customer Services department, you will play a crucial role in delivering outstanding customer experiences. Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyalty, driving...
-
Customer Experience Associate
2 weeks ago
Beckenham, Greater London, United Kingdom Trust Payments Full timeWe are seeking a highly skilled Coupon Customer Experience Associate to join our team at Trust Payments.The successful candidate will be responsible for providing exceptional customer service and support to our clients. You will be based in Bromley, BR1 1DE, and will work in a hybrid environment.This is a full-time, permanent position with shift-based hours....
-
Sales and Customer Experience Representative
2 weeks ago
Beckenham, Greater London, United Kingdom Dobbies Garden Centres Ltd Full timeJob Description:We are seeking an enthusiastic and customer-focused individual to join our team as a Sales and Customer Experience Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our products and services.Key Responsibilities:Provide excellent customer service by responding...
-
Store Manager
2 weeks ago
Beckenham, Greater London, United Kingdom Oliver Bonas Limited Full timeAbout UsAt Oliver Bonas Limited, we promise to do our bit to make living a joyful experience and give cause for optimism. We welcome all eligible applicants for this role, but are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.This Store Manager - Customer Experience role involves working as part...
-
Employee Experience Lead
1 month ago
Beckenham, Greater London, United Kingdom Eleanor Healthcare Group Full timeAbout UsEleanor Healthcare Group is one of the fastest-growing care companies in the UK, with a lively team of over 1,400 people who share a common passion for delivering great care. Our company's mission is to make people's lives happier and fulfilled, and we believe that by investing in our staff, we can achieve this goal.We are committed to providing...
-
Planning and Customer Experience Coordinator
1 month ago
Beckenham, Greater London, United Kingdom FREEADS Full timeJob OverviewEstimated Salary: £35,000 per annumIn this exciting role as Customer Service and Planning Coordinator, you will be responsible for managing day-to-day duties in accordance with agreed service levels, ensuring the quality of work meets our high standards.You will also play a key role in identifying training requirements for your team, providing...
-
Retail Experience Leader
1 month ago
Beckenham, Greater London, United Kingdom H&M Group Full timeAbout the RoleH&M Group is seeking a skilled Visual Merchandiser to lead our team in creating visually appealing store displays and environments. As a Retail Experience Leader, you will be responsible for implementing the visual identity, driving sales, and supporting the team in delivering a customer-first experience.Responsibilities:You will lead the...
-
Client Experience Manager
3 days ago
Beckenham, Greater London, United Kingdom Home Instead Full timeHome Instead Senior Care is seeking a skilled Field Care Supervisor / Client Services Manager to join our team in Bromley. The successful candidate will be responsible for leading a team of caregivers to deliver high-quality care to our clients, developing and implementing effective care plans, and ensuring compliance with relevant legal and regulatory...