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Retail Experience Leader

1 month ago


Beckenham, Greater London, United Kingdom H&M Group Full time

About the Role

H&M Group is seeking a skilled Visual Merchandiser to lead our team in creating visually appealing store displays and environments. As a Retail Experience Leader, you will be responsible for implementing the visual identity, driving sales, and supporting the team in delivering a customer-first experience.

Responsibilities:

  • You will lead the implementation of the visual identity in accordance with H&M guidelines.
  • You will coach and develop the team on visual and commercial knowledge.
  • You will ensure safety, security, and administration procedures are followed.
  • You will track Store KPIs and initiate actions to reach business targets.

Requirements

To succeed in this role, you should have:

  • Experience in Visual Merchandising and management.
  • A passion for profitability and people.
  • A customer-first mindset.

What We Offer

We provide a competitive salary of £25,000 per annum, plus a staff discount card with discounts at all H&M Group brands. Our benefits also include a global incentive program, HIP, and local market perks. We strive to create inclusive and diverse workplaces, ensuring our teams are representative of the communities we serve.