Administrative Support Team Member
3 weeks ago
The role of a 3 Days a Week Part Time Receptionist is an exciting opportunity to join our team at SMC surgery, where you will be the first point of contact for patients and visitors. As a key member of our administrative team, you will be responsible for ensuring a smooth and efficient service, handling phone calls, messages, and requests in a professional and polite manner.
Main Responsibilities:- Greet patients and visitors warmly and professionally at the reception desk.
- Answer all incoming phone calls, divert them as necessary, and take messages for the medical team.
- Deal with requests and completed medical reports in a timely and efficient manner.
- Open and close the premises as required, setting and resetting alarms as needed.
Clerical Duties:
- Accurately and efficiently process repeat prescriptions following established protocols.
- Enter new and temporary patient registrations into the computerized record system.
- Scan patient information into the electronic record, including medical documents, hospital reports, and letters.
- Retrieve paper notes from storage as required.
Wyre Forest Health Partnership (WFHP) is a successful and ambitious health partnership that delivers high-quality innovative patient care through a valued and respected team. With a strong quality improvement ethic, we are always looking to improve our services. We operate at scale, managing a large number of primary care employees and GPs.
Benefits:- A competitive salary range: £18,000 - £22,000 per annum (pro-rata), depending on experience.
- A supportive and dynamic work environment.
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Practice Reception and Administration Team
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