Operations Support Specialist

2 days ago


StourportonSevern, Worcestershire, United Kingdom People Solutions Group Limited Full time
Job Description

We are seeking a highly skilled and experienced Customer Service Planner to join our team at People Solutions Group. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our services.

About the Role
  • You will be responsible for planning and scheduling engineer visits, ensuring efficient delivery of services and optimal resource utilization
  • You will provide exceptional customer service, responding promptly to queries and resolving issues effectively
  • You will collaborate with colleagues to maximize customer satisfaction and loyalty
Requirements
  • Minimum 2 years of experience in customer-facing roles, preferably in a planning or scheduling capacity
  • Excellent communication and interpersonal skills, with a strong focus on customer service
  • Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects
What We Offer
  • A competitive annual salary of £26,000 - £30,000, depending on experience
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment, with a collaborative team culture


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Group Full time

    Job ResponsibilitiesPlan engineers' visits in order of priority, ensuring efficient delivery of services to customers.Provide high-quality customer service at all times, increasing customer loyalty and repeat business.Ensure relevant parts are booked on jobs carried out, maintaining accurate records.The ideal candidate will be computer literate, confident,...


  • Stourport-on-Severn, Worcestershire, United Kingdom Sanctuary Group Full time

    Proud to work for Sanctuary Group, a not-for-profit organisation that prioritises the well-being of its residents and staff. Our care homes are designed to provide a safe and respectful environment, where everyone can thrive.Maintenance OperativeWe're looking for a skilled Maintenance Operative to join our team at Ravenhurst Residential Care Home in...


  • Stourport-on-Severn, Worcestershire, United Kingdom Randstad Education Full time

    Supporting Students in a Nurturing EnvironmentAre you passionate about delivering academic and emotional support to students? Do you want to work in a school that provides the ideal blend of mainstream and specialist resources?We are seeking a Learning Support Assistant to join our team at Randstad Education. As a Learning Support Assistant, you will be...


  • Stourport-on-Severn, Worcestershire, United Kingdom Caremark - Home Care in Wychavon & Wyre Forest Full time

    Care Assistant Job DescriptionWe are seeking a dedicated and compassionate Care Assistant to join our team at Caremark - Home Care in Wychavon & Wyre Forest. As a Care Assistant, you will play a vital role in providing high-quality care and support to our customers in their own homes.About the RoleThis is an excellent opportunity for individuals who want to...


  • Stourport-on-Severn, Worcestershire, United Kingdom Trinity Personnel Full time

    We are recruiting an experienced HR Generalist to join our team at Trinity Personnel.About the PositionThis role offers a unique opportunity to develop your skills and expertise in human resources.As a Generalist HR Advisor, you will be responsible for:Managing the recruitment process, including creating job descriptions and interviewing...


  • Stourport-on-Severn, Worcestershire, United Kingdom Rosemary Bookkeeping Wyre Forest Full time

    About the JobWe are seeking a highly skilled bookkeeping professional to join our team in the Wyre Forest and Worcestershire area. As part of our team, you will be responsible for delivering high-quality bookkeeping services to various sized businesses.Job RequirementsAAT qualified or part-qualified with at least 2 years of bookkeeping experience.Excellent...


  • Stourport-on-Severn, Worcestershire, United Kingdom ASC Connections Ltd Full time

    Are you looking to launch your career in a manufacturing company? ASC Connections Ltd is currently recruiting for a Junior Technical Specialist to join their Contracts team in the Stourport-on-Severn area. As a Trainee Engineer, you will be responsible for supporting the Contracts Manager in delivering projects and contributing to the growth of the...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Full time

    Job OverviewWe are currently recruiting for a Customer Service Operations Coordinator to join our client in Stourport on Severn on a full-time permanent basis.This is an exciting opportunity to work with a well-established company, offering a competitive annual salary and a stable work environment.Key ResponsibilitiesThe successful candidate will be...


  • Stourport-on-Severn, Worcestershire, United Kingdom ASC Connections Ltd Full time

    ASC Connections Ltd is seeking a highly skilled Human Resources Specialist to join their team in Stourport-on-Severn.The ideal candidate will work 24 hours per week, Monday to Friday, as part of a small team responsible for approximately 100 employees.This role offers an excellent opportunity for career growth and development within the HR Department.Salary:...

  • HR Support Specialist

    3 weeks ago


    Stourport-on-Severn, Worcestershire, United Kingdom Alcea Consultancy Full time

    Key Role: HR AdvisorAbout the Opportunity:We are seeking an experienced HR Advisor to support our manufacturing client in Stourport. This is a part-time or full-time opportunity, offering a competitive salary of £32,000 per annum (pro rata).Job Description:The successful candidate will be responsible for supporting the team across recruitment, employee...


  • Stourport-on-Severn, Worcestershire, United Kingdom Vetro Recruitment Full time

    Job Description:We are seeking a highly skilled and experienced Child Protection Specialist to join our dedicated team at a leading Parenting Assessment Centre in Stourport. As a key member of our team, you will play a crucial role in assessing the parenting capacity of families involved with children's services.About the Role:In this vital position, you...


  • Stourport-on-Severn, Worcestershire, United Kingdom Jark - Worcester Full time

    About Our ClientJark - Worcester is a renowned engineering company based in Stourport-on-Severn, committed to delivering exceptional services and products.This exciting opportunity has arisen for a Trainee Engineer to join our team on a permanent basis. As a Junior Engineering Development Specialist, you will play a pivotal role in supporting various...


  • Stourport-on-Severn, Worcestershire, United Kingdom ASC Connections Ltd Full time

    Company OverviewASC Connections Ltd is a leading manufacturing company based in the Stouport-on-Severn area, providing exceptional services to its clients.Salary and BenefitsThe successful candidate can expect a competitive salary of approximately £22,000 - £28,000 per annum, depending on experience.In addition to a competitive salary, we offer a range of...


  • Stourport-on-Severn, Worcestershire, United Kingdom Sea Global Full time

    **Job Summary:**We are seeking a highly experienced Procurement Manager to join our team at Sea Global. The successful candidate will have a strong background in procurement, excellent communication skills, and the ability to work independently.**Key Accountabilities:To oversee the timely delivery of materials, products, and services to support our...


  • Stourport-on-Severn, Worcestershire, United Kingdom Trinity Personnel Full time

    Trinity Personnel is looking for a skilled HR Support Specialist to assist in various aspects of human resources.About the Job DescriptionIn this role, you will be responsible for providing generalist HR support, including assisting with recruitment, employee relations, and absence management.Your main duties will involve:Coordinating recruitment activities,...


  • Stourport-on-Severn, Worcestershire, United Kingdom Prysmian Group Full time

    About The JobWe are seeking a highly skilled Contract Coordinator to join our team in Wrexham. As a Contract Coordinator, you will be responsible for reviewing installation design bills, creating sourcing trackers, and managing procurements. Job SummaryThis role is ideal for individuals with proven experience in a similar position within a manufacturing,...


  • Stourport-on-Severn, Worcestershire, United Kingdom Trinity Personnel Full time

    Junior Contracts Engineer Position OverviewWe are seeking a detail-oriented and motivated Junior Contracts Engineer to support the creation of detailed order acknowledgements for clients and produce accurate manufacturing drawings and sketches as needed. This role involves managing simple orders independently and acting as a key point of contact for our...

  • Service Engineer

    21 hours ago


    Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Careers Full time

    We are currently recruiting for a highly skilled Field Service Maintenance Specialist to join our client in the Midlands area on a full-time permanent basis. This role presents an excellent opportunity for a dedicated professional to take on new challenges and develop their skills in a dynamic environment.The annual salary for this position is approximately...


  • Stourport-on-Severn, Worcestershire, United Kingdom ASC Connections Ltd Full time

    About the RoleWe are seeking a Recruitment and Support Advisor to join our HR team at ASC Connections Ltd. Based in Stourport-on-Severn, this part-time role requires you to work on-site Monday - Friday, with a total of 24 hours per week.As a key member of the HR Department, you will assist with recruitment, absence management, and on-boarding processes. This...


  • Stourport-on-Severn, Worcestershire, United Kingdom Trinity Personnel Full time

    We are seeking a talented Junior Contracts Engineer to join our team at Trinity Personnel. Based in Stourport-on-Severn, Worcestershire, this full-time, permanent opportunity is perfect for recent graduates with an engineering mindset.**Job Summary:**As a Junior Contracts Engineer, you will be responsible for liaising with customers via email and phone...