Clinical Support Worker
4 weeks ago
We are seeking a highly motivated and compassionate Clinical Support Worker to join our team at South Tees Hospitals NHS Foundation Trust. As a Clinical Support Worker, you will play a vital role in providing high-quality patient care and support to our patients and their families.
Key Responsibilities- Assist patients and carers in their care and treatment under direct supervision, ensuring appropriate consent and agreement is gained.
- Act as patients' advocate, respecting patients' dignity, wishes, and beliefs.
- Ensure that nursing care is delivered with compassion, putting the patient at the centre of your thinking.
- Monitor patients' responses and reactions to intervention/treatment or distress and escalate to the registered nurse.
- Act to ensure patient safety at all times and hold self to account for decisions, actions, and omissions in patient care.
- Undertake personal care duties as required, including bathing, toileting.
- Ensure environment and equipment is clean and fit for purpose and ready to use.
- Numeracy and Literacy Level 2.
- Care Certificate.
- Level 3 Vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient care and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3- Theoretical knowledge - Experience of a range of care and related to procedures -clinical observations- knowledge of relevant legislation.
- Excellent interpersonal, communication, and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning, and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient/service user interactions and observations and metrics.
- Working knowledge of legislation underpinning care provision.
- Ability to demonstrate the importance of holistic person-centred care and related procedures.
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Attention to detail.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality.
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues, and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team.
- Committed to providing high-quality patient care.
- Willingness to undertake job-related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
As a Clinical Support Worker at South Tees Hospitals NHS Foundation Trust, you will have the opportunity to work in a dynamic and supportive environment, with access to a range of training and development opportunities. We offer a competitive salary and benefits package, as well as a chance to make a real difference in the lives of our patients and their families.
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