Residential Support Specialist

2 days ago


Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Ltd Full time

Service Care Solutions Ltd is a leading provider of housing services, seeking a dedicated Residential Support Specialist to join our team in Chester/Cheshire.

  • We offer a competitive salary of £26,250 per annum, plus a company car for this permanent, full-time role.
  • This position involves supporting vulnerable asylum seekers in Chester and Ellesmere Port, providing essential housing assistance and guidance.
  • The successful candidate will conduct monthly property inspections to ensure safety and compliance, oversee property onboarding and withdrawal, and undertake minor repairs within their trained scope.
  • You will also be responsible for managing customer complaints and supporting issue resolution, working closely with our team to provide exceptional service.
  • This role requires participation in an on-call rota for 24/7 service availability, ensuring our clients receive continuous support.
  • A valid UK driving licence is required, with a willingness to travel as needed.

Key Benefits: Permanent, full-time employment, 37.5 hours/week, Monday-Friday, with an on-call rota every 10 weeks. Company car provided.



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