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IT Support Specialist

1 month ago

Ellesmere Port, Cheshire, United Kingdom SitePoint Pty Full time
Key Responsibilities:

We are seeking an IT Support Engineer to join our team. As an IT Support Specialist, you will resolve tickets predominantly at a 2nd line level, as well as have regular opportunities to get hands-on with projects at client sites.

Key Requirements:
  1. Previous experience in Managed Services
  2. Technical knowledge of Windows Server, Networking, and Virtualization technologies such as Hyper-V or VMware
  3. Office 365, Azure
  4. Experience with Networking
  5. Excellent problem-solving and communication skills
  6. Strong customer service and interpersonal skills
Compensation Package:

The salary for this role is estimated to be between £25,000 - £30,000 per annum, depending on experience. This role also includes a range of benefits, including Hybrid Working (3 days in office), Vendor Certifications/Qualifications, Private Pension, and Healthcare.

About the Role:

In this role, you will work closely with our clients to provide technical support and guidance on their IT systems. You will be responsible for resolving issues efficiently and effectively, as well as providing ongoing support and maintenance to ensure our clients' systems run smoothly.