Support Officer and Administrator

4 weeks ago


Chelmsford, Essex, United Kingdom Essex County Council Full time

Job Purpose

The Essex County Council is seeking a highly skilled Support Officer and Administrator to join their team. The successful candidate will be responsible for providing an effective vehicle through which programme management, governance, contract/supplier relationship management, and professional business support will be delivered to the ACCESS LGPS pool.

Key Responsibilities

  • Responsible for making an effective contribution to deliverables and outcomes to the ACCESS programme, including the provision of facilitation services to the Joint Committee and Officers as required.
  • Lead the production of draft agendas, reports, and minutes to ensure that meetings are accurately documented, decisions correctly recorded, and actions completed within agreed timescales.
  • Proactively contribute to the implementation, development, and continuous improvement of the Support Unit, including the management and maintenance of appropriate documentation of policies, processes, guidelines, collation, and storage of information.
  • Actively ensure the adoption of the communications strategy and policy, identifying suitable opportunities and announcements to promote ACCESS, maintaining the currency and content of the internet site, and contributing to its development.
  • Responsible for any document and information repositories, including secure area contents and access administration, monitoring, and coordinating responses to enquiries.
  • Responsible for the facilitation requirements on behalf of the team and the wider ACCESS group, e.g., travel, accommodation, security passes, relevant system access arrangements, and purchasing administration for the efficient and effective operation of the Support Unit.
  • Responsible for the management of the monthly reporting process from the Operator, organizing division of the output, and coordinating the distribution to stakeholders in a timely manner.
  • Conduct research, perform analysis, and prepare presentational material to a high standard. Identify and act upon opportunities for further benefit realization across the ACCESS pool, e.g., by identifying synergy between participating funds, making connections, and helping coordinate approaches.

Dimensions

The postholder will be required to maintain constructive relationships with a wide range of senior internal and external stakeholders, including but not limited to:

  • ACCESS Joint Committee (JC)
  • ACCESS Officers (OWG)
  • S151 Officers
  • Local authorities particularly those in the ACCESS Pool
  • Member representatives
  • Supplier representatives
  • Wider ACCESS Support Unit

Requirements

  • Significant recent experience in a central government or local government administration role.
  • Highly proficient in the use of MS Office applications including Teams, Excel, Outlook, Word, PowerPoint, OneNote, Acrobat, etc.
  • Educated to RQF level 2 (GCSE) including mathematics and English or equivalent experience demonstrating that level of numeracy and literacy.
  • Excellent verbal and written communication skills.


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