Incoming Call Management Associate
4 days ago
Are you an efficient and resourceful individual with excellent communication skills? First Choice Selection Services is currently seeking a skilled Incoming Call Management Associate to join our team in Coleraine. As a full-time employee, you can expect a competitive salary, estimated at £19,000 - £24,000 per annum, based on your level of experience.
Job DescriptionThe primary responsibility of this role is to manage incoming calls and respond to alarms efficiently, ensuring timely and accurate communication. Additional tasks include:
- Maintaining accurate records of phone system performance
- Providing exceptional customer service through effective communication
- Collaborating with colleagues to resolve technical issues
Applicants should possess 4 GCSEs at Grade C or above, including English and Maths, or one year of experience in a similar environment. Proficiency in Microsoft software packages is also preferred. Knowledge of switchboards and phone systems is desirable but not essential.
Perks and BenefitsAs a valued member of our team, you can look forward to:
- A dynamic and supportive work environment within the NHS
- Paid annual leave for rest and relaxation
- Weekly pay for financial stability
- Inclusion into our company pension scheme for long-term security
This role offers an excellent opportunity to develop your skills and contribute to the success of our organization.
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Call Centre Coordinator
7 days ago
Coleraine, United Kingdom First Choice Selection Services Full timeThis is an exciting opportunity to join our team as a Call Centre Coordinator at the Causeway Hospital Coleraine. As a key member of our operations team, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our switchboard.About the Role:You will be responsible for answering incoming calls and transferring...
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Phone Exchange Professional
1 week ago
Coleraine, United Kingdom First Choice Selection Services Full timeJob Description: Phone Exchange ProfessionalFirst Choice Selection Services is seeking a skilled Phone Exchange Professional to join our team in Coleraine. The successful candidate will be responsible for managing incoming calls and maintaining a high level of customer service.The Job Entails:Answering incoming calls and transferring them to the relevant...
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Hospital Switchboard Operator
5 days ago
Coleraine, United Kingdom First Choice Rec Full timeJob Description Role OverviewWe are looking for a skilled Switchboard Operator to join our team at Causeway Hospital Coleraine. In this role, you will be responsible for handling incoming calls and responding to alarm systems in a fast-paced environment. You will provide exceptional support to patients and visitors, ensuring that they receive the help they...
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Van Delivery Associate
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Switchboard Operator
3 weeks ago
Coleraine, Northern Ireland, United Kingdom First Choice Selection Services Full timeWe are currently recruiting for one full time Switchboard Operator for the Causeway Hospital Coleraine. The successful candidate will be working in a high-paced, fast changing environment and so must be able to work under pressure. What The Job Entails: Transferring calls to the appropriate departments Responding appropriately to alarms Monitoring and...
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Switchboard Operator
3 weeks ago
Coleraine, United Kingdom First Choice Selection Services Full timeWe are currently recruiting for one full time Switchboard Operator for the Causeway Hospital Coleraine. The successful candidate will be working in a high-paced, fast changing environment and so must be able to work under pressure. What The Job Entails: Transferring calls to the appropriate departments Responding appropriately to alarms Monitoring and...
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Switchboard Operator
2 weeks ago
Coleraine, United Kingdom First Choice Selection Services Full timeWe are currently recruiting for one full time Switchboard Operator for the Causeway Hospital Coleraine.The successful candidate will be working in a high-paced, fast changing environment and so must be able to work under pressure.What The Job Entails: Transferring calls to the appropriate departments Responding appropriately to alarms Monitoring and...
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Business Support Professional
1 week ago
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Hospital Communications Coordinator
6 days ago
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Ledger Accounting Associate
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Customer Service Representative
7 days ago
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Hospital Switchboard Administrator
6 days ago
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Telephone Operations Coordinator
7 days ago
Coleraine, United Kingdom First Choice Rec Full timeWe are looking for a Telephone Operations Coordinator to support the day-to-day activities of our switchboard system at Causeway Hospital in Coleraine. This role involves providing exceptional customer service, managing multiple tasks, and maintaining accurate records.Key Responsibilities:Direct incoming calls to relevant departmentsRespond promptly to...
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Hospital Communication Specialist
2 days ago
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Receptionist - Part Time (16 Hours)
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Business Operations Assistant
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Administrative Coordinator
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Hospital Reception Operator
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Office Support Specialist
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Office Administrator
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