Phone Exchange Professional

7 days ago


Coleraine, United Kingdom First Choice Selection Services Full time
Job Description: Phone Exchange Professional

First Choice Selection Services is seeking a skilled Phone Exchange Professional to join our team in Coleraine. The successful candidate will be responsible for managing incoming calls and maintaining a high level of customer service.

The Job Entails:
  • Answering incoming calls and transferring them to the relevant department
  • Responding to alarms and notifications in a timely manner
  • Monitoring and maintaining the phone exchange system
  • Updating the internal directory and ensuring that it is accurate and up-to-date

Requirements:
  • 4 GCSEs at Grade C or above to include English and Maths or one year experience in a similar environment
  • Able to communicate effectively both verbally and in writing
  • Experience in the use of Microsoft Software packages

Benefits:
  • Paid annual leave
  • Weekly pay
  • Inclusion into our company pension scheme
  • An estimated salary of £22,000 - £28,000 per annum.


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