Hospital Switchboard Operator

4 days ago


Coleraine, United Kingdom First Choice Rec Full time
Job Description
Role OverviewWe are looking for a skilled Switchboard Operator to join our team at Causeway Hospital Coleraine. In this role, you will be responsible for handling incoming calls and responding to alarm systems in a fast-paced environment. You will provide exceptional support to patients and visitors, ensuring that they receive the help they need in a timely and professional manner.

Key Responsibilities:
  1. Handling incoming calls and directing them to the relevant departments
  2. Responding promptly and professionally to alarm notifications
  3. Monitoring and reporting on any issues with our alarm, paging, and telephone systems
  4. Maintaining and updating our internal switchboard directory

Requirements:
  1. A minimum of 4 GCSEs at Grade C or above, including English and Maths, or one year of experience in a similar role
  2. Excellent communication skills, both written and verbal
  3. Proficiency in Microsoft Office software packages
  4. Knowledge of switchboards and phone systems is desirable

Salary Information:

The salary for this role is £11.67 per hour.


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