Hospital Switchboard Operator
4 days ago
Role OverviewWe are looking for a skilled Switchboard Operator to join our team at Causeway Hospital Coleraine. In this role, you will be responsible for handling incoming calls and responding to alarm systems in a fast-paced environment. You will provide exceptional support to patients and visitors, ensuring that they receive the help they need in a timely and professional manner.
Key Responsibilities:
- Handling incoming calls and directing them to the relevant departments
- Responding promptly and professionally to alarm notifications
- Monitoring and reporting on any issues with our alarm, paging, and telephone systems
- Maintaining and updating our internal switchboard directory
Requirements:
- A minimum of 4 GCSEs at Grade C or above, including English and Maths, or one year of experience in a similar role
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office software packages
- Knowledge of switchboards and phone systems is desirable
Salary Information:
The salary for this role is £11.67 per hour.
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