Phone Operations Specialist

6 days ago


Coleraine, United Kingdom First Choice Selection Services Full time

We are seeking a highly skilled Phone Operations Specialist to join our team at the Causeway Hospital Coleraine. As a key member of our operations team, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our switchboard.

Responsibilities:
  • Answering incoming calls and transferring them to the appropriate departments
  • Responding appropriately to alarms and monitoring the alarm system
  • Maintaining and updating the switchboard internal telephone directory

The ideal candidate will have 4 GCSEs at Grade C or above, including English and Maths, or one year's experience in a similar environment. They must be able to communicate effectively both verbally and in writing and have experience using Microsoft Software packages.

As a member of our team, you will receive:

  • A competitive salary of £21,000 - £24,000 per annum
  • Paid annual leave
  • Weekly pay
  • Inclusion into our company pension scheme

We offer a dynamic and supportive working environment where you can develop your skills and progress your career.



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