Hospital Communications Coordinator

3 weeks ago


Coleraine, United Kingdom First Choice Selection Services Full time
Job Overview: We are seeking a highly skilled Switchboard and Reception Team Member to join our team at Causeway Hospital Coleraine. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all calls are handled efficiently and effectively.

Responsibilities Include:
1. Answering incoming calls and transferring them to the relevant department
2. Responding to alarms and notifications promptly
3. Maintaining accurate records of calls and incidents
4. Providing administrative support to the switchboard team

Requirements:
• 4 GCSEs at Grade C or above to include English and Maths or one year experience in a similar environment
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office software
• Basic knowledge of switchboards and phone systems

Benefits:
• Competitive salary: £28,000 - £32,000 per annum
• Generous annual leave package
• Company pension scheme
• Ongoing training and development opportunities

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