Customer Service Team Lead Position
3 weeks ago
About the Role:
This Centre Supervisor position at ABM UK is an exciting opportunity to join a dynamic team in the retail sector. As a key member of our customer service department, you will be responsible for delivering exceptional service to customers in person, by telephone, and online.
Key Responsibilities:
- Facilitate the smooth running of the Customer Service department
- Supervise Customer Service Operatives and support site management
- Deliver high-quality service to customers as per the Shopping Centre customer service mission statement
Salary: £13.24 per hour
Benefits:
- Full uniform with annual refresh
- Access to Perkbox employee benefit scheme
- Discounted e-vouchers for retailers, gyms, holidays, and car rentals
Person Specification:
- Promote a clean and safe working environment
- Strong customer service skills
- Maintain critical standards for professionalism, service, speed, and quality assurance
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