Customer Service Team Member

3 weeks ago


Brighton, Brighton and Hove, United Kingdom Motorway Online Ltd Full time

About the Role:

Company Overview

Motorway Online Ltd is a pioneering company that's revolutionizing the car-buying process.

We're committed to providing exceptional experiences for our users, and our Customer Experience team plays a vital role in this mission.

The ideal candidate will be passionate about delivering outstanding customer service and support to ensure a smooth and positive experience for everyone involved.

Salary and Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, along with a range of benefits including health insurance, pension scheme, and flexible working hours.

Job Description
  • Providing Outstanding Customer Service:
    • We're looking for someone who can handle various tasks, from updating our CRM systems to ensuring accuracy and efficiency in everything they do.
    • The ideal candidate will be eager to learn and develop their skills, taking advantage of our training and support to become an expert in their field.
  • Building Relationships:
    • You'll handle a variety of tasks, from resolving payment queries to driving engagement with our platform.
    • The ability to communicate clearly and effectively, both verbally and in writing, is essential.
Required Skills and Qualifications:
  • A passion for customer service and a genuine desire to help others.
  • Excellent communication and interpersonal skills.
  • A collaborative approach and a willingness to support colleagues.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Benefits and Perks:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive team environment.


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