Call Centre Team Lead
4 days ago
Griffin Fire is a global brand with nearly 40 years of experience in providing world-class services to our clients. Our team of over 400 employees is spread around the world, working together to deliver exceptional service to our customers.
Job DescriptionThis Call Centre Team Lead - Customer Service role involves managing a team of customer service representatives to deliver exceptional service to our clients. This role requires strong leadership and communication skills, as well as the ability to develop and implement strategies to drive continuous improvement within the team.
Key Responsibilities- Managing a team of customer service representatives.
- Coaching and mentoring team members to improve performance and customer satisfaction.
- Developing and implementing strategies to drive continuous improvement within the team.
- Fostering a customer-centric culture and ensuring that all team members understand and adhere to our company values.
- Proven experience in managing or supervising a team in a call centre environment.
- Experience in coaching, mentoring, and developing others to improve team performance and customer satisfaction.
- Strong organisational skills, including time management and scheduling, to ensure optimal team performance and service levels.
Salary: £52,000 - £60,000 per annum, depending on experience.
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Design Lead
4 days ago
Brighton, Brighton and Hove, United Kingdom Eligo Recruitment Limited Full timeJob Description:We are looking for a highly skilled Design Lead - User Centred Design to join our team. As a Design Lead - User Centred Design, you will be responsible for driving our design strategy forward and implementing a user-centred design approach across our organisation. This role requires a strong leader who can motivate and inspire a team of...
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User Centred Design Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Eligo Recruitment Limited Full timeAbout the RoleWe are looking to recruit an experienced User Centred Design Lead who will play a key role in introducing and advocating for a User Centred Design approach within our organisation.The successful candidate will have a strong background in UCD and be able to demonstrate practical experience of implementing UCD methods and tools.Key...
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Lead Educator Position
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Kids Early Learning Centre Full timeWe are seeking a dedicated and passionate Early Childhood Lead Educator to join our Country Kids Early Learning & Kindergarten Brighton team.About UsWelcome to Country Kids Early Learning & Kindergarten Brighton, where we infuse early education with a distinctive 'Country Feel.' Our centre is more than just a place for children; it's a nurturing environment...
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Lead Human Centred Design Specialist
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Eligo Recruitment Limited Full timeJob OverviewWe are recruiting for a Lead Human Centred Design Specialist to join our team and contribute to the development of our UCD practice.The ideal candidate will have a strong background in human centred design and be able to demonstrate practical experience of implementing HCD methods and tools.Key Responsibilities:Develop and implement HCD...
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Lead Educator
4 days ago
Brighton, Brighton and Hove, United Kingdom Kids Early Learning Centre Full timeJob DescriptionWe are seeking a highly motivated and qualified Early Childhood Lead Educator to join our vibrant community at Country Kids Early Learning & Kindergarten Brighton. As a key member of our team, you will be responsible for fostering a stimulating and inclusive environment for children, collaborating with families to support their learning and...
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Service Design Team Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom DataCareers Full time £600 - £700Job Title: UX Strategist - Service DesignDataCareers is seeking a highly skilled UX Strategist to lead the design of complex services and drive strategic direction. Located in Brighton, this 3-month contract role requires a strong background in User Centred Design, Service Design, and Content Design.We are looking for an experienced professional to set the...
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UX Design Team Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Eligo Recruitment Limited Full timeJob SummaryUser Centred Design (UCD) is at the heart of our organisation's approach, and we are seeking an experienced UCD Lead Designer to join our team. This hybrid role combines leading design efforts with coaching and mentoring to build a UCD culture.This is a unique opportunity to work in a dynamic environment where you will have the freedom to...
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Lead Educator
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Kids Early Learning Centre Full timeAbout the RoleWe are seeking a dedicated and passionate Lead Educator to join our team. As a key member of our educational program, you will be responsible for fostering a nurturing and inclusive environment for children, collaborating closely with families to support their learning and overall well-being.Key Responsibilities:Foster a stimulating and...
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Customer Service Team Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom ABM UK Full timeAbout the JobAre you passionate about delivering exceptional customer service? Do you have a talent for leading and motivating teams? We are seeking an experienced Centre Supervisor to join our team at Churchill Square Shopping Centre in Brighton!This is a part-time permanent role, working 27 hours per week at £13.24 per hour. As a Centre Supervisor, you...
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User Centred Design Advocate
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Eligo Recruitment Ltd Full timeUser Centred Design Advocate Job SummaryWe are seeking an experienced User Researcher to take on a leadership role in driving User Centred Design across our organisation. As a User Centred Design Advocate, you will play a key part in introducing and advocating for a User-Centred Design approach. To succeed in this role, you will need to demonstrate a deep...
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User Centred Design Advocate
6 days ago
Brighton, Brighton and Hove, United Kingdom Eligo Recruitment Limited Full timeUser Centred Design AdvocateWe are seeking an experienced UCD User Research Lead to join our team as a User Centred Design Advocate. In this role, you will be responsible for promoting User Centred Design principles throughout the organization.ResponsibilitiesDevelop and implement user research strategies to inform design decisions.Collaborate with...
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Commercial Lead
4 days ago
Brighton, Brighton and Hove, United Kingdom Candidate Source - TEAM Full timeCommercial Manager RoleA leading provider of design and build services in the water sector seeks a Commercial Manager to lead commercial delivery teams and core functions.Salary: Up to £90,000 per annum, plus benefits including hybrid working, car/car allowance, 25 days holiday + bank holidays, pension scheme, life assurance, health insurance, private...
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Culinary Team Lead
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Rank Group Full timeCompany OverviewGrosvenor, a renowned hospitality group, is seeking an exceptional Head Chef to spearhead its culinary operations. As a pivotal member of our team, you will be responsible for transforming the kitchen into a centre of excellence.Salary and BenefitsWe offer a competitive salary range of $60,000 - $80,000 per annum, along with a share of tips,...
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User-Centred Design Director
2 weeks ago
Brighton, Brighton and Hove, United Kingdom DataCareers Full time £600 - £700About the RoleWe are seeking an experienced User-Centred Design Director to lead the design and delivery of multiple or highly complex services for a technology-driven public sector organisation. The successful candidate will play a pivotal role in shaping and delivering user-focused services, ensuring that they are inclusive, accessible, and meet user...
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User Centred Design Expert
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Eligo Recruitment Limited Full timeWe are seeking an experienced User Centred Design expert to thrive as a key part of our team, introducing and advocating a User Centred Design approach.Job OverviewThis is a hybrid role requiring 1-2 days per week in our client's office in East Sussex. The successful candidate will have practical experience implementing a User Centred Design approach,...
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Insurance Team Lead
4 days ago
Brighton, Brighton and Hove, United Kingdom FJN Recruitment Solutions Full timeFJN Recruitment Solutions is seeking an experienced Insurance Team Lead to join their team. This role offers a competitive salary of £45,000 - £60,000 per annum, depending on experience.Job Description:The successful candidate will be responsible for supporting the management of the insurance team, handling customer interactions, renewals, and contributing...
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Senior Nursing Team Lead
1 month ago
Brighton, Brighton and Hove, United Kingdom Elysium Healthcare Full timeAbout the Role: As a Senior Nursing Team Lead at Elysium Healthcare, you will play a vital part in supporting the Ward Manager to lead the nursing team in providing high-quality care and support for young people aged 12 up to 18 years with a primary diagnosis of eating disorder. This is an exciting opportunity to join our team and make a real difference in...
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Senior Bookkeeper and Team Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Accountsandlegal Full timeWe are looking for a highly skilled Senior Bookkeeper and Team Lead to join our team at Accountsandlegal.The ideal candidate will have experience with cloud software and be able to lead a small team in implementing accounting adjustments, general bookkeeping, VAT preparation, and management accounts.This is a full-time, permanent position with a salary of up...
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Commercial Operations Lead
1 week ago
Brighton, Brighton and Hove, United Kingdom Candidate Source - TEAM Full timeAbout the RoleThis is a fantastic opportunity to join a leading design and build provider working in the water sector as they enter the start of a new AMP cycle.ResponsibilitiesLead the commercial delivery teams to achieve project targets.Work closely with the Procurement team to ensure commercial contracts are effectively managed.Develop and implement...
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Logistics Centre Support Specialist
4 days ago
Brighton, Brighton and Hove, United Kingdom Citysprint UK Ltd Full timeAbout the RoleWe're seeking a skilled Operations Coordinator to support our logistics centre in Brighton. As a maternity cover for 9 months, you'll play a crucial role in ensuring seamless operations with couriers and suppliers.Main ResponsibilitiesYour key responsibilities will include:Managing phone lines and responding to calls professionally.Coordinating...