Concierge Team Member
2 days ago
We are seeking a skilled and customer-focused individual to join our team as a Concierge Team Member in Brighton. As a key member of our Concierge Team, you will be responsible for delivering exceptional service to our customers, providing information and assistance on Centre facilities and services, and promoting Gift Cards and other products.
This is a part-time opportunity with a fixed 25.5 hours per week schedule, offering a competitive hourly rate of £12.97. Annual leave is calculated on a pro-rata basis, including public holidays.
Main Responsibilities:- Customer Service: Provide exceptional customer service in person, by telephone, and by email, ensuring a positive experience for all Centre visitors.
- Centre Information and Services: Offer accurate information and assistance on Centre facilities, retailers, events, and services, promoting the Centre's offerings and encouraging customer loyalty.
- Sales and Promotions: Effectively promote and sell Gift Cards, process card payments, and maintain precise records of sales and transactions.
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