Receptionist - Workflow Coordinator
6 days ago
Job Summary
Williams Lea Limited is seeking a highly organized and detail-oriented Receptionist - Workflow Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing daily reception tasks, and coordinating workflow to ensure smooth office operations.
Key Responsibilities
- Manage daily reception tasks, including greeting visitors, handling incoming calls and emails, and responding to inquiries.
- Coordinate workflow to ensure efficient office operations, including scheduling meetings, organizing appointments, and managing administrative tasks.
- Provide hands-on administrative support to various departments, including documentation, filing, and data entry.
- Oversee the signing-in process, ensuring security protocols are followed while delivering excellent customer service.
- Manage office supplies, monitor inventory levels, and liaise with vendors for office needs.
- Respond to any issues at the reception desk, troubleshoot problems, and provide support to staff as needed.
Requirements
- Proven experience in a reception, administrative, or coordinator role.
- Excellent verbal and written communication skills.
- Ability to work autonomously while being a team player.
- Proficient in Microsoft Office.
- Ability to remain calm under pressure and solve problems efficiently.
- Strong customer service skills and a welcoming, professional demeanor.
Benefits
- 25 days holiday, plus bank holidays (pro-rata for part-time or fixed-term roles).
- Salary sacrifice schemes, retail vouchers, including our TechScheme.
- Life Assurance.
- Private Medical Insurance.
- Dental Insurance.
- Health Assessments.
- Cycle-to-work scheme.
- Discounted gym memberships.
- Referral Scheme.
Company Culture
Williams Lea Limited values diversity and inclusion in the workplace. We are committed to creating a culture that is open, fair, and transparent. We welcome applications from candidates with disabilities and will make reasonable adjustments to the application process as needed.
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