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Receptionist Coordinator

2 months ago

Edinburgh, Edinburgh, United Kingdom Williams Lea Limited Full time
Receptionist Workflow Coordinator

We are seeking a highly organized and customer-focused Receptionist Workflow Coordinator to join our team at Williams Lea Limited.

Key Responsibilities:
  • Manage daily reception tasks, ensuring a high standard of client service and coordinating workflow to ensure smooth operations.
  • Act as a central point of contact for visitors and staff, streamlining internal communications and supporting administrative functions.
  • Provide hands-on administrative support to different departments, handling documentation, filing, and data entry.
  • Oversee the signing-in process, ensuring security protocols are followed while delivering excellent customer service.
  • Manage supplies, monitor inventory levels, and liaise with vendors for office needs.
  • Respond to issues at the reception desk, troubleshoot problems, and provide support to staff as needed.
Requirements:
  • Proven experience in a reception, administrative, or coordinator role.
  • Excellent verbal and written communication skills.
  • Ability to work autonomously while being a team player.
  • Proficient in Microsoft Office.
  • Ability to remain calm under pressure and solve problems efficiently.
  • Strong customer service skills and a welcoming, professional demeanor.
Benefits:
  • 25 days holiday, plus bank holidays (pro-rata for part-time or fixed-term roles).
  • Salary sacrifice schemes, retail vouchers, and other benefits.
  • Life Assurance, Private Medical Insurance, and Dental Insurance.
  • Cycle-to-work scheme and discounted gym memberships.
  • Referral Scheme and opportunities for career development.

Williams Lea Limited is an equal opportunities employer and welcomes applications from diverse candidates. If you have a disability and require reasonable adjustments to apply, please contact us.