Regional Administrator

2 weeks ago

Liverpool, Liverpool, United Kingdom Dovehaven Care Homes Full time

About the Role

We are seeking a highly organised individual with demonstrable experience in an administration role and an appreciation and understanding of the challenges facing adult social care.

The role is to provide an efficient and effective administrative support service to the homes and the regional manager, as well as supporting a team of approximately 5 care home administrators.

In this position, you will be responsible for a range of administrative processes to support our care homes and our colleagues. These responsibilities include:

  • Analysing and reporting service data and information to the regional managers and ensuring this is done accurately, regularly, and in a timely manner.
  • Providing additional support to the service, including training and development monitoring through LMS, project work, audits, 121s, and performance reviews.
  • Administering annual leave and attendance through the computerised resource management system.
  • Providing administration cover and support in the absence of home administrators.
  • Organising and providing support in meetings, including minute taking, where appropriate, and disseminating outcomes to the relevant teams and following up on action points.
  • Taking an active part in the set-up of new services or changes from an administrative, system, or process point of view.
  • Escalating to senior management over any concerns with the quality or accuracy of data and providing action plans to resolve such problems.
  • Ensuring that a high-quality and timely support is provided, utilising relevant Microsoft Office packages and internal management systems, when producing correspondence, reports, emails, presentations, project plans, and spreadsheets.

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