Administrative Support Specialist
3 weeks ago
Care Navigation Role Overview
The Service Support Officer Care Navigation role at HammondCare is a key position that ensures all home care services are tailored, personal, and delivered to the highest standards. This role works within the Mission and Mission in Action of HammondCare to provide seamless support to areas and regions, and functions with strong administration delivery.
Key Responsibilities:
- Provide reliable and consistent administrative support for colleagues, potential clients, clients, and their representatives and contractors across our Care Navigation Service, Partner Services, and Areas/Regions.
- Work closely with colleagues and teams for best practice, consistent ways of working to see HammondCare meet regulatory, service, and care requirements across our teams.
- Support and drive positive communication, collaboration, and engagement across the team directly supported as well as internal and external stakeholders.
- Be able to focus on stream activity and ready to support on occasion in other streams for seamless administration and support activity across HCAH.
Requirements:
- Commitment to engage and align with HammondCare's Christian Mission, Motivation, and Mission in Action.
- Previous experience in an administrative role or similar.
- Effective communication and interpersonal skills.
- Experience within an administrative, customer service, or compliance role.
- Strong attention to detail.
- Strong organisational skills including effective time management and ability to
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