Regional Operations Manager

1 month ago


Liverpool, Liverpool, United Kingdom Dovehaven Care Homes Full time

About the Role

We are seeking a highly organised administrator to provide an efficient and effective administrative support service to our care homes and regional managers. The ideal candidate will have demonstrable experience in an administration role and a strong understanding of the challenges facing adult social care.

Key responsibilities include:

  1. Analyse and report service data and information to regional managers in a timely and accurate manner.
  2. Provide additional support to the service, including training and development monitoring, project work, audits, and performance reviews.
  3. Administer annual leave and attendance through our computerised resource management system.
  4. Provide administration cover and support in the absence of home administrators.
  5. Organise and provide support in meetings, including minute taking and disseminating outcomes to relevant teams.
  6. Take an active part in setting up new services or changes from an administrative, system, or process perspective.
  7. Escalate concerns with the quality or accuracy of data to senior management and provide action plans to resolve such problems.
  8. Ensure a high-quality and timely support is provided in producing correspondence, reports, emails, presentations, project plans, and spreadsheets.


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