Patient Safety Investigation Lead

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and experienced Patient Safety Investigation Lead to join our Patient Safety Team at the North East Ambulance Service NHS Foundation Trust.

As a key member of our team, you will be responsible for monitoring incidents, supporting lead investigators, and ensuring we uphold the highest standards of care.

Key Responsibilities

  • Support the implementation of the National Patient Safety Incident Response Framework.
  • Oversee and ensure compliance with the duty of candour, addressing any emerging safety themes.
  • Drive rapid learning and improvement by working closely with service lines to ensure lessons from incidents are effectively shared across the organisation.
  • Generate detailed reports and present your findings at key governance and safety forums, making your voice heard at the highest levels.

About Us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Our team is dedicated to providing safe, effective, and responsive care for all, and we are committed to delivering the highest standards of patient safety.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional development and growth.

Our team is passionate about patient safety, and we are committed to making a real difference in the lives of our patients.

Requirements

  • Significant experience in human factors/PSIRF.
  • Educated to degree level in a relevant subject.
  • Evidence of continuous professional development at the equivalent of postgraduate level.
  • Teaching/mentorship qualification or demonstrable experience.
  • Accredited Leadership programme or willingness to work towards.

Skills and Knowledge

  • Knowledge of the Health Service and current national initiatives, particularly in relation to Clinical Governance and Patient Safety.
  • Clear understanding of the issues prevailing around patient safety.
  • Knowledge of LFPSE reporting requirements.
  • Knowledge of CNST/NHSLA requirements.
  • Knowledge of patient safety incident management and LFPSE reporting.

Experience

  • Experience of contributing to CNST/NHSLA requirements.
  • Experience of advising and liaising with staff at all levels, preferably in the NHS.
  • Experience of writing policies within a NHS environment.

Personal Attributes

  • Excellent organisational and resilience to work to tight deadlines.
  • Committed to the development of patient safety and understand clinical governance issues.
  • Ability to prioritise and work proactively.
  • High level of credibility.
  • Diplomatic - sensitive to the requirements and pressures of colleagues.


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