Deputy Head Housekeeper

3 days ago


Hook, Greater London, United Kingdom Elite Hotels Full time

Deputy Head Housekeeper Opportunity

At Elite Hotels, we are seeking a highly skilled and experienced Deputy Head Housekeeper to join our team. As a key member of our Housekeeping Department, you will play a vital role in ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:

  • Guest Focus: You will be responsible for anticipating guest needs and ensuring that staff recognize and meet these expectations.
  • Complaint Resolution: You will take ownership of resolving guest complaints and follow up on incidents, reporting them to the Head Housekeeper and logging them in the handover book.
  • Department Coordination: You will coordinate daily Housekeeping activities, ensuring a smooth and efficient operation, and liaise with Reception to manage room status and availability.

What We Offer:

As a Deputy Head Housekeeper at Elite Hotels, you will have the opportunity to work collaboratively with Senior Managers across the hotel, driving excellence in guest satisfaction and hotel performance. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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