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Head Housekeeper
2 months ago
As theHead Housekeeper, you will lead a team dedicated to crafting a memorable experience and keeping the property immaculate. With an eye for detail and a passion for hospitality, you thrive in a dynamic environment to maintain high standards in housekeeping.
Your role as housekeeper
- This is a working role so you will be leading from the front ensure an outstanding guest experience
- You will create the perfect environment for our guests through preparation of exceptional spaces, perfect cleanliness and adding unique touches to create lasting impressions
- Manage staffing, work assignments, and performance goals, providing mentoring and coaching for continuous improvement.
- Plan rotas, control budgets, and communicate effectively with other managers to meet guest demand and address special requirements.
- Assist in recruitment, onboarding, and compliance training for new team members whilst overseeing housekeeping team training and standards.
- Conduct routine inspections, report defects, and ensure compliance with health and safety regulations.
- Maintain exceptional cleanliness in public areas, promptly address guest experiences, assist in VIP requirements, and focus on delivering personalised touches for complete guest satisfaction.
What youll bring.
- Proven ability to thrive in a fast-paced and dynamic work environment, demonstrating resilience and flexibility to handle multiple tasks simultaneously.
- Possess an excellent eye for detail, ensuring precision and accuracy in tasks to maintain high-quality standards.
- Effective verbal and written communication skills, facilitating seamless teamwork and collaboration with colleagues in various roles.
- A genuine passion for the hospitality industry, particularly in the realms of Hotel and Restaurants.
- Extensive background in a culinary setting demonstrating hands-on experience in the details of kitchen operations and showcasing practical knowledge and proficiency in culinary practices.
Were all about rewarding our teams hard work, thats why
Youll receive a competitive salary, pension contribution as well as:
- Bespoke training opportunities
- The chance to further your career across our well-known brands as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
- Free employee assistance program mental health, well-being, financial, and legal support because you matter
- Discount of 50% for you and 25% for your loved onesat our Inns and hotels. so you can enjoy a weekend away without breaking the bank.
- Wage Stream access your wage before payday for when life happens.
- Retail discounts Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more
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